65 Event Management in Jalisco lowest at $2080.0+

Front Office Coordinator65110573803523120

Indeed

Front Office Coordinator

Front Office Coordinator A Front Office Coordinator assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience. **What will I be doing?** As Front Office Coordinator, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent customer service experience. A Front Office Coordinator is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: * Assist the Front Office Manager with daily Front Office operations * Provide prompt service and actively seek opportunities to drive Guest satisfaction * Ensure the team are kept fully aware of any relevant feedback from either the Guests or other departments * Manage, resolve or escalate any and all Guest complaints quickly * Work with all facilities and services provided within the hotel and identify opportunities for up\-selling and promoting new or ongoing events * Advise team of any special events or VIP Guests in the hotel for events or for general accommodations * Ensure a high level of product knowledge of the hotel and the local area and be aware of the daily hotel event schedule * Attend all Front Office meetings * Act in accordance with fire, health and safety regulations and follow the correct procedures when required * Serve your role and Team in an environmentally\-conscience manner **What are we looking for?** Front Office Coordinators serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: * Previous customer service experience within the hotel/leisure/retail sector * Excellent interpersonal and communication skills * Commitment to delivering a high level of customer service * Ability to work under pressure * Excellent grooming standards * Flexibility to respond to a variety of work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * High level of IT proficiency **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Jose Chavez 4, 63734 Cruz de Huanacaxtle, Nay., Mexico

Indeed

Butler

Butler A Butler serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. **What will I be doing?** A Butler, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Butler is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: * Serve as a key point of contact for Guests and efficiently respond to Guest enquiries * Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others * Process and deliver messages for Guests * Deliver and safely storage Guest luggage * Stay current with all hotel services as well as daily VIP requests and special events * Ensure orderliness and safety guidelines around the lobby and front door areas * Provide support to Management as required, in cases of emergency * Project a professional manner with an emphasis on hospitality and Guest service * Maintain a clean, healthy, and safety working area * Act in accordance with policies and procedures when working with front of house equipment and property management systems **What are we looking for?** Butlers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: * Positive attitude and good communication skills * Commitment to delivering a high level of customer service * Excellent grooming standards * Flexibility to respond to a variety of different work situations * Ability to work on your own and as part of a team * Knowledge of the local area It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Previous experience working in Butler in a hotel environment. **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Jose Chavez 4, 63734 Cruz de Huanacaxtle, Nay., Mexico

Indeed

Laundry Supervisor

Laundry Supervisor A Laundry Supervisor is responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience while ensuring quality controls and guest inquiries. **What will I be doing?** As a Laundry Supervisor, you are responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience. A Laundry Supervisor will also be required to ensure quality controls are in place and manage customer service inquiries. Specifically, you will be responsible for performing the following tasks to the highest standards: * Manage overall daily operations of the Laundry Department * Ensure quality controls are in place for all laundry processes, rejecting any exceptions * Maintain cleanliness of the laundry area * Train, develop, and appraise the laundry team * Ensure linen and housekeeping supplies are ordered and controlled in line with Business and Events * Carry out stock takes * Ensure par stocks are maintained * Take receipt of stock and ensure safe storage * Manage customer service issues quickly and effectively * Oversee the issuing of linen via a requisition system * Ensure team members adhere to all Health and Safety Regulations * Carry out any other reasonable task set by the hotel's management **What are we looking for?** A Laundry Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: * Good organisational and planning skills * Good communication skills It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Previous hotel or leisure sector experience * Previous experience at Supervisory level **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Av México 1340, 5 de Diciembre, 48350 Puerto Vallarta, Jal., Mexico

Indeed

Groups Coordinator

Groups Coordinator A Groups Coordinator will ensure the effective coordination and administration of all group room bookings, as per the group reservations procedure. **What will I be doing?** As Groups Coordinator, you will ensure the effective coordination and administration of all group room bookings, as per the group reservations procedure. Specifically, you will be responsible for performing the following tasks to the highest standards: * Adhere to the events and group yield policy in order to maximize revenue * Develop and maintain a customer database * Generate and develop sales leads and contact potential clients to build business relationships * Research local competition and local events * Manage administrative requests as directed by the Management Team * Manage an events schedule to maximise yield * Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively * Arrange and carry out Hotel show rounds * Ensure the complete administration and execution of all planned events * Participate in hotel promotional activities **What are we looking for?** A Groups Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: * Good organisational and administration skills * Positive attitude and good communication skills * Commitment to delivering a high level of customer service * Confident telephone manner * High level of IT skills * Excellent grooming standards It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Knowledge of the hotel property management systems * Previous experience in a Conference and Events function * Relevant degree, in a business discipline, from an academic institution **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Av México 1340, 5 de Diciembre, 48350 Puerto Vallarta, Jal., Mexico

Dir-Human Resources Operations65051068070275124

Indeed

Dir-Human Resources Operations

**Additional Information** **Job Number**26210537 **Job Category**Human Resources **Location**The St. Regis Punta Mita Resort, Lote H\-4, Punta de Mita, Nayarit, Mexico, 63734 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Position directs and works with human resource employees on recruitment, total compensation, employee relations and training and development. Executes against objectives outlined in the Human Resource Business Plan and delivers services that meet or exceed the needs of employees and enable business success. Ensures compliance with applicable laws and regulations as well as Standard Operating Procedures. **CANDIDATE PROFILE** **Education and Experience** * High school diploma or GED; 3 years experience in human resources management operations. OR * 2\-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in human resources management operations, or related professional area. **CORE WORK ACTIVITIES** **Managing Legal and Compliance Practices** * Ensures terminated employee files are retained for the required length of time. * Ensures compliance on all human resource audits. * Ensures proper documentation of all progressive disciplinary action is kept in employee file. * Ensures compliance with key policies (e.g., Sexual Harassment, Non\-Harassment, Non\-Discrimination, No Solicitation). * Works with the unemployment services provider to respond to unemployment claims. * Attends unemployment hearings and ensures property is properly represented. * Ensures employees are treated fairly and equitably. * Ensures Guarantee of Fair Treatment policy is consistently followed and proper documentation is maintained on all disciplinary issues. * Ensures employees are treated fairly and equitably and that issues are brought to resolution. * Administers property policies fairly and consistently. * Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. **Managing Human** **Resources Communication** * Communicates changes to the benefit plans in a timely manner. * Communicates property rules and regulations via an employee handbook. * Coaches managers on progressive discipline process. **Managing Staffing and Employee Development Activities** * Participates in the interviewing and hiring of Human Resources employee team members. * Ensures performance evaluations and merit increase paperwork are maintained in employee files. * Manages performance appraisal process (e.g., ensures reviews are conducted in a timely manner, increases are processed quickly, and management performance appraisal is completed). **Maintaining Employee Relations** * Establishes and maintains open, collaborative relationships with employees. * Utilizes an “open door” policy to address employee problems or concerns in a timely manner. * Ensures effective employee communication channels are established and active in departments. * Ensures employees establish and maintain open, collaborative relationships with their team members. * Strives to improve employee retention. * Monitors work environment for signs of union organization. * Solicits employee feedback. * Organizes Spirit to Serve Our Communities events. *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* Combining timeless glamour with a vanguard spirit, St. Regis Hotels \& Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Jose Chavez 4, 63734 Cruz de Huanacaxtle, Nay., Mexico

Director of Leisure Sales64963239232386125

Indeed

Director of Leisure Sales

Overview: **Pontoque Resort at Punta de Mita** Opening in early 2027, Omni Hotels \& Resorts has officially broken ground and construction is well underway on Omni Pontoque Resort at Punta de Mita, the brand’s first luxury resort in Mexico. Staying true to the brand’s mission of creating elevated places and spaces that are inspired by a destination, the resort’s exterior and interiors will pay homage to the local culture with a contemporary twist. This beachfront resort will feature 244 guest rooms and suites and two 4\-bedroom villas with sweeping views of the Bay of Banderas. Complementing the local area’s many attractions and activities, the resort will offer three original restaurant concepts, a destination spa with 14 treatment rooms, two retail shops, multiple pools including adult\-only and family\-friendly options, a state\-of\-the\-art indoor and outdoor fitness center, and a kids club. Boasting over 27,000 square feet of meeting and event space, the Omni Pontoque will feature a 6,000 square foot ballroom, an open\-air pavilion, multiple event lawns and dedicated meeting rooms, all of which provide breathtaking ocean views. Job Description: Debuting in early 2027, the **Omni Pontoque Resort at Punta de Mita** will be Omni’s first owned and managed property in Mexico! This is a once in a lifetime opportunity as the opening Director of Leisure Sales to establish Omni’s presence in Mexico. You will be responsible for the identification, direct sales and service of individual travel producing accounts \- to include but not limited to travel management companies, retail travel agents and consortiums \- with the overall goal of meeting and exceeding vital strategic account business objectives such as budgeted transient room nights, ADR and revenue which may be broken down by account or segment. Processes in\-bound sales calls and inquiries in a professional manner to actively service and up\-sell each business opportunity (within predefined parameters which may change) to maximize revenues for the property. The ideal candidate will possess extensive knowledge of all leisure, transient and business travel distribution channels and tools (i.e. Hotelligence, Agency360\) and possess a thorough understanding of GDS distribution networks, OTA’s (both traditional and emerging) and be well versed in contract negotiation and interpretation, and have insight to emerging markets and trends in the leisure travel segments both domestically and internationally. **This is a** **resort based** **role, with the** **option** **to be remote for highly qualified candidates. Priority will be given to candidates based in: Los Angeles, San Francisco, Texas, Arizona, and Mexico City****.** **Anticipated travel upwards of 25\-30%****.** Responsibilities: * Work alongside the Director of Sales \& Marketing to lead the strategic direction, planning, and execution of Leisure Sales efforts. * Collaborate with Executive Team, on\-property and with corporate colleagues to develop and facilitate annual marketing initiatives by segment for all target accounts to grow room night volume and steal market share from defined comp set. * Possesses the ability to work collaboratively with key decision makers to drive revenue, ensure customer satisfaction and increase transient room night production of assigned accounts that yield year\-over\-year ADR and revenue market share increases. * Organize, plan and facilitate productive and relevant content for transient strategy meetings with team members and subsequently follow\-up with action items. * Effectively builds and strengthens relationships with customers to enable trust and loyalty to the resort and Omni brand. * Understands the overall market competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. * Ability to grow account production with heavy emphasis on proactive solicitation and account saturation. * Develop and implement effective sales plans for self (and team members in operations or other areas as needed) while maintaining flexibility to adjust and change with market conditions. * Activities include, but are not limited to, business development solicitation, individual sales calls, prospective client entertainment, FAM trips, trade shows, etc. * Executes designated sales strategies to develop and solicit specific accounts to achieve measurable quantitative and qualitative goals. * Identifies, qualifies and solicits new accounts with a focus on increasing business. Strives to achieve personal and hotel overall revenue goals – which includes referral and ancillary business to the hotels food, beverage and retail outlets, as well as, the Spa. * Uses negotiating skills and creative selling abilities to close on business, increase market s share and negotiate contracts. * Manages group or interpersonal conflicts effectively. * Effectively maintains customer, account and opportunity data in the hotel operating systems – i.e. Delphi and Opera. * Effectively uses sales resources and administrative/support staff to provide a personal services to all accounts. * Adheres to corporate and resort SOPs when conducting or facilitating client site inspections, FAM trips, and Sales Trips and Tradeshows. * Ability to execute against the strategy; drive results. * Closes the best opportunities – willing to turn away or redirect business based on market conditions and what is best for overall revenues. * Identifies, qualifies and solicits new accounts with a focus on increasing business. Strives to achieve personal and hotel revenue goals. * Active involvement in industry associations and trade shows. * Achieve budgeted room nights, rate and revenues. * Participates in development of direct mail and all promotions related to leisure travel. Qualifications: * Previous resort experience **required** * **Bi\-Lingual (Spanish \& English)****required** * Opening resort experience preferred * Minimum 3\-5\+ years of exemplary transient sales performance in the hospitality industry * Understanding of affluent travel agency clientele and key consortia segment partners to include, but not limited to, American Express, Signature and Virtuoso * Excellent written and verbal English communication skills * Minimum 3\-5 years’ experience in leisure sales in a resort and/or hotel * Proven experience in business development * Ability to travel extensively (in market and out\-of\-town) for multiple days and nights as business dictates * Bachelor’s Degree in Hospitality Management preferred * Opera (PMS) and Delphi (Sales) certified preferred * Computer literate in Word, Excel, PowerPoint, Go To Meetings, etc. *Omni Hotels \& Resorts is an equal opportunity employer. The EEO is the Law**poster**and its supplement are available using the following links: EEOC is the Law**Poster* *and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement**If you are interested in applying for employment with Omni Hotels \& Resorts and need special**assistance**to apply for a posted position, please send an email to applicationassistance@omnihotels.com.*

MPP4+57 Nuevo Nayarit, Nayarit, Mexico

Indeed

Director of Marketing

Overview: **Pontoque Resort at Punta de Mita** Opening in early 2027, Omni Hotels \& Resorts has officially broken ground and construction is well underway on Omni Pontoque Resort at Punta de Mita, the brand’s first luxury resort in Mexico. Staying true to the brand’s mission of creating elevated places and spaces that are inspired by a destination, the resort’s exterior and interiors will pay homage to the local culture with a contemporary twist. This beachfront resort will feature 244 guest rooms and suites and two 4\-bedroom villas with sweeping views of the Bay of Banderas. Complementing the local area’s many attractions and activities, the resort will offer three original restaurant concepts, a destination spa with 14 treatment rooms, two retail shops, multiple pools including adult\-only and family\-friendly options, a state\-of\-the\-art indoor and outdoor fitness center, and a kids club. Boasting over 27,000 square feet of meeting and event space, the Omni Pontoque will feature a 6,000 square foot ballroom, an open\-air pavilion, multiple event lawns and dedicated meeting rooms, all of which provide breathtaking ocean views. Job Description: Debuting in early 2027, the Omni Pontoque Resort at Punta de Mita will be Omni’s first owned and managed property in Mexico! The Director of Marketing is a dynamic and strategic leader responsible for driving the overall marketing strategy and execution for our resort property. This role is focused on elevating brand awareness, increasing market share, and driving revenue through integrated marketing initiatives across leisure, group, spa, F\&B, golf, and other resort\-specific segments. The ideal candidate brings a blend of creativity, analytical thinking, team leadership, and hospitality insight.**This position is primarily based at the resort, with remote arrangements****considered for****highly qualified candidates. Preference will be given to applicants****located****on the West Coast of the United States or in Mexico City. Remote candidates should****anticipate****travel obligations of****approximately 25****–30%.** Responsibilities: **Strategic Planning \& Brand Management** * Work alongside the Director of Sales \& Marketing to lead the strategic direction, planning, and execution of marketing and communication efforts. * Develop and implement the annual marketing plan aligned with the resort’s revenue goals and brand vision. * Ensure brand consistency across all channels and touchpoints. * Collaborate cross\-functionally with resort departments including Rooms, Spa, Golf, Membership, F\&B, and Events to align messaging and strategic efforts. * Work closely with corporate marketing to align local and national efforts. * Create and present marketing reports highlighting campaign performance, market trends, guest engagement, and ROI to stakeholders and ownership groups. **Team Leadership \& Development** * Lead and mentor a high\-performing marketing team including a Marketing Manager, Marketing Coordinator, and agency partners. * Foster a collaborative environment that encourages growth, creativity, and accountability. **Digital Marketing, CRM \& E\-Commerce** * Lead the resort’s digital presence including SEO, paid media, website optimization, email marketing, and social media. * Lead CRM and loyalty strategy including targeted guest communications. * Analyze online traffic, conversion metrics, and guest engagement to drive booking performance. **Public Relations \& Communications** * Partner with PR agencies to pitch stories, manage media visits, and drive earned media placement. * Oversee the creation and distribution of press releases, media kits, and promotional content. * Manage crisis communication and reputation strategy when needed. **Content \& Creative Strategy** * Direct the development of photo, video, and written content to showcase the resort’s offerings. * Oversee brand photography and videography production, managing the digital asset library for consistent visual storytelling. * Maintain a content calendar that supports seasonal campaigns, packages, and promotions. **Event, Experiential \& Partnership Marketing** * Design and execute marketing plans for resort activations, holiday campaigns, and large\-scale events. * Develop and lead demand\-driving initiatives that attract new audiences and drive visibility across key segments. * Cultivate partnerships with local organizations, tourism boards, and lifestyle brands to expand reach and guest engagement. * Identify, secure, and activate strategic sponsorships to support event programming and resort exposure. **Revenue Collaboration \& Budget Oversight** * Partner with sales, revenue, and operations teams to support demand generation and maximize profitability. * Develop promotional strategies for need dates and shoulder seasons. * Manage the resort marketing budget including forecasting, reporting, and ROI evaluation. * Oversee external agency and vendor relationships, including PR firms, advertising agencies, and production partners. Qualifications: * **Previous****Mexico resort experience** **required** * **Bi\-Lingual (Spanish \& English)** **strongly preferred** * Opening resort experience preferred * Bachelor’s degree in Marketing, Business, Communications, or related field. * 7–10 years of progressive marketing experience in hospitality or luxury lifestyle brands, with at least 3 years in a leadership role. * Proven track record in digital marketing, branding, and ROI\-driven campaigns. * Strong leadership, project management, and budget oversight skills. * Experience with analytics tools (e.g., Google Analytics, STR reports, CRM platforms). * Excellent communication and presentation skills. * Passion for travel, hospitality, and exceptional guest experiences. * **Preferred Experience** * Previous marketing leadership at a luxury resort or full\-service hotel. * Familiarity with wellness, golf, culinary, and/or destination experiences. * Experience working with marketing agencies, photographers, and creative teams. Omni Hotels \& Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels \& Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

MPP4+57 Nuevo Nayarit, Nayarit, Mexico

Sales Coordinator, Group64963239266049127

Indeed

Sales Coordinator, Group

Location: **Pontoque Resort at Punta de Mita** Opening in early 2027, Omni Hotels \& Resorts has officially broken ground and construction is well underway on Omni Pontoque Resort at Punta de Mita, the brand’s first luxury resort in Mexico. Staying true to the brand’s mission of creating elevated places and spaces that are inspired by a destination, the resort’s exterior and interiors will pay homage to the local culture with a contemporary twist. This beachfront resort will feature 244 guest rooms and suites and two 4\-bedroom villas with sweeping views of the Bay of Banderas. Complementing the local area’s many attractions and activities, the resort will offer three original restaurant concepts, a destination spa with 14 treatment rooms, two retail shops, multiple pools including adult\-only and family\-friendly options, a state\-of\-the\-art indoor and outdoor fitness center, and a kids club. Boasting over 27,000 square feet of meeting and event space, the Omni Pontoque will feature a 6,000 square foot ballroom, an open\-air pavilion, multiple event lawns and dedicated meeting rooms, all of which provide breathtaking ocean views. Job Description: Debuting in early 2027, the Omni Pontoque Resort at Punta de Mita will be Omni’s first owned and managed property in Mexico! In this role, you will ensure that all Group bookings are handled and processed efficiently and correctly, through consistent interactions with the Sales \& Convention Services Departments. To assist the Director of Sales \& Marketing, Director of Sales, and Director of National Accounts department’s day\-to\-day activities, when asked. Responsibilities: **Client \& Director Support*** Provide assistance to Director of Sales \& Marketing, Director of Sales, Director of National Accounts and other associates. * Daily/weekly client engagement, assisting Directors with client follow up on outstanding items. * Support moving business through the sales cycle by tracking responses to RFPs, and assigning leads to managers. * Assess immediate situations and the priority of each; delegate when appropriate and provide independent follow through as required. * Understands Omni Hotels sales and business processes, supports Corporate and property goals and contributes to enhancement of customer value. **Communication \& Meeting Support*** Answer phones and direct calls to appropriate sales manager or determine and perform the necessary action for incoming calls. * Keep minutes for sales meetings and other important meetings. **Sales Systems \& Data Management*** Enter sales opportunities into Delphi FDC; keep information current on each lead. * Create and run reports in Sales Force, PowerBI and SQL. * Run Pipeline report and distribute. * Learn and utilize Sales Force, following all the standards for entering sales activity and lead generation. * Maintain strong system hygiene by ensuring data accuracy, consistency, and timely updates across all platforms. **Reporting \& Documentation*** Prepare the End of Month Report that tracks office production for Directors. * Review and process expense reports and audit invoices for accuracy and ensure timely submittal. **Site Visit Logistics*** Assist to coordinate all site visit logistics, timelines, and internal communications with Directors * Arrange accommodations, dining, transportation, and on\-property experiences * Prepare visit agendas, presentations, and supporting materials * Liaise with internal departments to confirm availability and secure services * Ensure brand standards and service expectations are reflected throughout the experience Qualifications: * Previous Mexico resort experience required * Bi\-Lingual (Spanish \& English) required * Opening resort experience preferred * Previous experience in a Luxury Hotel Customer Service / Reservations (strongly preferred) * 2\-4 years of administrative experience preferred * Proficient with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) * Experience with Salesforce is a plus * Strong preference to those candidates with hotel experience * Strong interpersonal skills and the ability to work in a team\-oriented environment * Strong financial and statistical analysis skills * Professional communication skills, including group presentations, both oral and written * Must be a team player within the region and contribute positive energy * Ability to manage multiple priorities and re\-prioritize when necessary * Ability to multi\-task and stay organized in a fast\-paced environment * Other duties as assigned by DOSM/DOS Omni Hotels \& Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels \& Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

MPP4+57 Nuevo Nayarit, Nayarit, Mexico

Spa Sales Groups Coordinator64843388582658128

Indeed

Spa Sales Groups Coordinator

Spa Sales Groups Coordinator A Group Spa Sales Coordinator is responsible for implementing strategies, promotion and sales of Spa services, targeting guests traveling in groups, ensuring that their experience is comprehensive and personalized. This position works in alignment with sales and marketing objectives and in collaboration with the Spa operations team to ensure flawless execution of each key interaction. **What will I be doing?** A strategist, he directs his full\-time efforts in group spa sales and follow\-up, his contribution impacts revenue and custom experience design. Specifically, you will be responsible for performing the following tasks to the highest standards 1\. Promote and make visible the Spa's facilities and services, managing the development of promotional materials and reservations. 2\. Create unique itineraries for guests traveling in groups that integrate the SPA's services. 3\. Perform strategies focused on selling and interacting with group clients. 4\. Collaborate with property sales and events teams to integrate spa services into group itineraries. 5\. Participates in family tours (FAMS) and facility inspections. 6\. Ensures consistent outreach that drives spa utilization and improves guest satisfaction. 7\.Track SPA revenue performance metrics. 8\.Create a wellness menu and group activities, unique activities that drive engagement and recruitment and improve guest satisfaction. 9\. Research potential customers and develop customized proposals for each group. 10\. Anticipate guest needs and desires by analyzing profiles and preference. **What are we looking for?** Group Spa Sales Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Academic background: University degree in Administration, Tourism, Marketing, Quality, or related careers. Proven experience in luxury hospitality, preferably in the areas of sales, MICE sales, group or wedding coordinator, site inspection, spa knowledge is a plus. Passion and experience in sales as well as high\-level group service, and strong detail orientation. Excellent verbal and written communication skills in English and Spanish. Knowledge of wellness trends, luxury spa, entertainment and local experiences. Creativity, aesthetic sensibility and a sense of constant innovation It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Previous experience in a sales role * Relevant degree, in a sales or business discipline, from an academic institution **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!.

Jose Chavez 4, 63734 Cruz de Huanacaxtle, Nay., Mexico

Server, IRD/Villa Dining64298583007233129

Indeed

Server, IRD/Villa Dining

Server, IRD/Villa Dining (17840\) At One\&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. Woven seamlessly into the diverse, dramatic vistas of one of Mexico’s last tropical beachfront jungles in Riviera Nayarit, One\&Only Mandarina provides the perfect balance between chic treehouse seclusion and clifftop villas. The warm Mexican charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion. About the job To welcome and serve the guest in a timely, cordial, enthusiastic and professional manner, to satisfy the needs of each person, maintaining and exceeding the level of service that our guests expect. Is responsible for providing excellent service to guests and clients, as seen in the restaurant, ensuring that they have a personalized experience unique and unforgettable. Key Duties and Responsibilities * To personally ensure every guest’s satisfaction at some point during service in your assigned area. * Create and nurture long term relationships with guests. * To set\-up the restaurant before service to ensure a smooth operation * Be informed of daily specials, have complete knowledge of all menu items and wines of the week. * To attend daily team briefings before service detailing essential information for the day’s operation (Bookings, guests, special events, VIPs, allergies, regular guests, special requirements, 86 items, specials of the day and any additional information shared by the F\&B administrative office) * To cooperate with fellow servers and culinary colleagues in order to satisfy the guest needs. * Report to work on time and avoid delays. * Have the Restaurant Manager, Assistant Restaurant Manager, Team Leader always informed of any situation of importance happening at the restaurant. * Check Operational equipment daily. * Be always available during service hours and meal periods to pay attention to service and guest details. * Assist in implementing new menus or menu changes as directed by the F\&B Administration * To perform end\-shift cashiering process and procedures * To assist in monthly inventories procedures * To assist in cleaning and deep\-cleaning activities in the Resort * To check and maintain Delivery Vehicles in good working order. * Ensure that the highest levels of service are applied during the Privade Dining delivery. * Support the F\&B Department in achieving the Financial budget * Support the F\&B Department in Special events happening at the Resort About you * Outstanding guest relations skills. * Advanced level English skills. Spoken and Written * Great interpersonal skills. Waiters must always have the support of the collaborators and gain the confidence trust and respect from customers. * Great organizational skills. Can effectively organize and follow table allocations, server assignment, and incident management. * Maintain a professional attitude both on and off the floor with all departments. * Can work under pressure * Open minded and flexible * Highest standards of Grooming Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open\-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

XPM8+8M Monteón, Nayarit, Mexico

Groups and Events Manager647090319175691210

Indeed

Groups and Events Manager

Groups and Events Manager A Groups and Events Manager is responsible for overseeing the Sales Coordinators and the Groups Coordinator working with the Hotel to achieve pre\-established goals. Responsible for maximizing sales results Hotel Groups and Events. **What will I be doing?** As a Groups and Events Manager, you will work following the development of the Groups and Sales Coordinators team who will attend the events in the hotel, always validating the quality and efficiency of our services and also should do the following tasks with the higher standards: Specifically, the Groups and Events Manager will perform the following tasks to the highest standards * Supervise the Sales Coordinators work to deliver our standard services to our customer and achieve our financial goal * Visit the customer with the Sales Manager to guarantee the success of the biggest groups and events * Get involved with the negotiations for groups and events to maximize the results * Coordinate the “function meeting” with the vital information about the groups and events that will happen in the next 10 days * Be responsible for the weekly communication meeting with the coordinators * To know and promote the hotel facilities and also to have the knowledge of our competitors’ strengths and weakness * Organize the hotel’s visit and attend the unexpected requests * Be the contact between the client and the hotel staff, when it’s necessary * Team work and total cooperation with the Sales Managers and Revenue Management to ensure that the entire sales process is completed and up to date * Update daily the sales activities on the hotels systems, ensuring that information is correct and consistent to be in the Groups Report * Review rates, groups, deadlines and waiting lists * Review commission reports for groups, events and Food and Beverage * To be part of special activities, such as: secretaries cocktails, welcome dinner for groups, etc. * Make sure that all the request should be answered in 24 hours * Keep yourself informed about the clients and engage the relationship with them * To keep a nice work environment and good communication in the department and also with the other departments in the hotel to ensure compliance with Brand Standards and ensuring customer/guest satisfaction * Comply with the stipulated times and adapt to changes according to the hotel's operation’s needs * To know and promote the hotel’s activities and events **What are we looking for?** A Groups and Events Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: * Complete Graduate Degree or MBA in Management, Hospitality or Marketing * Fluent English and a second language desirable * Previous sales and events / banquets, preferably in Hotel, and positions of leadership and supervision teams * Critical analysis to strategically evaluate the sales of shares to be taken * Ability to analyze and manage multiple tasks * Ability to Manage Stress situations, always promoting a constructive and positive attitude * Knowledge of Product and Marketing, such as: Politics, Operation and Structure of Hotel, supervision and organization of team members * The ability to solve problems quickly and efficiently * Sense of organization and planning * Good written and verbal communication **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Av México 1340, 5 de Diciembre, 48350 Puerto Vallarta, Jal., Mexico

Indeed

Marketing Coordinator

Marketing Coordinator A Marketing Coordinator will work with the Director of Business Development or Marketing Manager to assist in the implementation of the marketing plan to increase hotel brand awareness. **What will I be doing?** As Marketing Coordinator, you will work with the Director of Business Development or Marketing Manager to assist in the implementation of the marketing plan to increase hotel brand awareness. Specifically, a Marketing Coordinator will perform the following tasks to the highest standards: * Communicate effectively, to target markets, the amenities and benefits of the hotel, including hotel refurbishments, food and beverage provisions, conference, banqueting and events * Work with local third party partners, including local media, and maintain professional working relationships with local official bodies * Create and maintain a comprehensive media and marketing contact management system relevant to the target audiences of the hotel * Work closely across all hotel departments, seeking proactive opportunities and planned promotions to address specific business challenges, as required * Support the development of promotional activities, marketing channels and the production of marketing materials for specific events * Manage and promote the hotel on Hilton branded websites * Work within marketing budgets by using resources effectively * Maintain a comprehensive media and marketing contact management system relevant to the target audiences of the Hotel **What are we looking for?** A Marketing Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: * Ability to understand key business indicators and competitive trends and develop approaches to these challenges * Intermediate level of IT skills * Proven organisational and planning skills * Ability to work under pressure at all times It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Previous Hotel or leisure sector experience * Previous Marketing experience in a similar environment * Basic knowledge of budgeting or cost\-management * Relevant degree, in marketing, business development or other relevant business field, from an academic institution **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Av México 1340, 5 de Diciembre, 48350 Puerto Vallarta, Jal., Mexico

Indeed

Event Concierge

**Additional Information** **Job Number**25170161 **Job Category**Food and Beverage \& Culinary **Location**Marriott Puerto Vallarta Resort \& Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico, 48335 **Schedule**Part Time **Located Remotely?**N **Position Type** Non\-Management **POSITION SUMMARY** Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh\-so\-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward\-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co\-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well\-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Av México 1340, 5 de Diciembre, 48350 Puerto Vallarta, Jal., Mexico