Customer Service Executive

Description

Job Summary: We are seeking a Telephone Advisor to provide customer attention and follow-up, delivering clear information, resolving inquiries, and professionally tracking requests. Key Highlights: 1. Customer attention and follow-up via telephone 2. Information registration in internal system and request tracking 3. Paid training and growth opportunities Telephone Advisor – Customer Service **Salary:** $8,000 – $12,000 MXN monthly (based on experience) **Job Description** We are looking for a Telephone Advisor to provide customer attention and follow-up via telephone. The selected candidate will be responsible for delivering clear information, resolving inquiries, and professionally tracking requests. **Responsibilities** * Answer incoming calls and/or make follow-up calls. * Provide information about products and services. * Register information in the internal system. * Track requests and reports. * Meet basic customer service and quality metrics. **Requirements** * Minimum education: Completed high school diploma. * Minimum 6 months of experience in customer service or call center (preferred). * Strong verbal communication skills and good diction. * Basic computer proficiency. * Service-oriented attitude and sense of responsibility. **We Offer** * Monthly base salary (timely payment). * Statutory benefits. * Paid training. * Growth opportunities. * Excellent work environment. Schedule Monday to Friday: Fixed schedule If you are interested, please apply through this channel, attaching your updated CV. Job Type: Full-time Salary: $8,000.00 – $12,000.00 per month Benefits: * Option for indefinite-term contract * Employee referral program * Company-provided mobile phone Workplace: On-site employment