Job Summary: Pick and Collect S.A. de C.V. is seeking a Document Specialist and Case Follow-up to analyze and verify customer documentation, make calls, and keep digital files up to date. Key Highlights: 1. Training from day one; no prior experience required 2. Ongoing training and professional development in the insurance sector 3. Stable and collaborative work environment with real growth opportunities **Pick and Collect S.A. de C.V. is seeking a Document Specialist and Case Follow-up located 10 Minutes from Six Flags \- Tlalpan, Ciudad de México** ----------------------------------------------------------------------------------------------------------------------------------- **Main Responsibilities:** * Analyze and verify documentation of insured customers * Make calls to confirm data or request pending information * Accurately enter information into internal systems * Keep digital files up to date, ensuring proper control and follow-up **Ideal Candidate Profile:** * Bachelor’s degree in administrative or related fields * No experience required; we provide training from day one * Excellent spelling and writing skills * Organized, proactive individual with attention to detail * Ability to communicate clearly and courteously with customers **We Offer:** * Ongoing training and career development opportunities in the insurance sector * Stable and collaborative work environment * Real opportunities for advancement within the company * Designated time for meals (breakfast and lunch) **Work Schedule:** * Monday through Saturday **Are you interested in joining our team?** Apply through this channel. **Desired Education Level:** Higher education \- currently pursuing **Desired Experience Level:** Mid-level **Departmental Function:** Customer Service **Industry:** Insurance / Insurance Company **Skills:** * Attention to Detail * Professional Ethics * Responsibility *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69c1679a3700003200a1e51d\&source\=indeed*