Position Summary: We are seeking a Credit Card Advisor to deliver extraordinary customer experiences and achieve targets through the placement of products and services. Key Highlights: 1. Proactively approach customers and create positive experiences 2. Promote appropriate product advisory 3. Goal-oriented work and professional development JOIN THE BANAMEX TEAM We invite you to join us as a Credit Card Advisor. Apply now! Direct hiring by the banking institution (Banamex). Proactively engage our customers to deliver extraordinary positive experiences through the placement of products and services, in strict compliance with institutional and commercial partner policies and procedures, to meet daily targets. Responsibilities: * Strategically identify and approach customers. * Analyze, provide, and promote appropriate product advisory. * Use necessary verbal dialogue to deliver a credit card that meets the customer’s needs and encourages its usage. * Execute the sales process accurately, focusing on customer experience and adherence to institutional guidelines. * Stay updated on products, services, and policies. * Achieve customer experience and credit card placement targets. * Comply with laws and regulations governing sales practices, acting ethically and strictly adhering to policies, while assessing risks per institutional guidelines. * Promote compliance with applicable laws, rules, and regulations for both the business and the commercial partner, applying ethical judgment and promptly and transparently reporting any non-compliance. * Understand and achieve personal goals and objectives. * Maintain cleanliness and order at the workplace. Institutional Working Hours: * Monday to Sunday, with one weekday rest day assigned between Monday and Thursday. * Rotating shifts, 8 hours daily. * Workplace: Boulevard José Limón, Col. Humaya. ZIP Code: 80020 Requirements: * Completed high school education; bachelor’s degree preferred. * Sales experience preferred. * Customer service experience preferred. * Basic knowledge of financial products and general sales preferred. * Technological skills: Proficiency in tablet usage. Competencies and Skills: * Exceptional attitude * Communication skills (fluency in speech and active listening) * Dynamism * Continuous learning * Confidence when delivering service and product * Proactivity * Sales negotiation * Problem-solving / initiative-taking * Creativity * Adaptability to change * Sales negotiation * Teamwork * Goal-oriented work We Offer: * Base salary + variable compensation * Insurance: Major medical expenses (for employee and beneficiaries), home, auto, life, and funeral insurance—some offered at preferential rates and at no cost. * Personal loans at preferential bank rates. * Retirement savings plan. * Direct employment with the Financial Group. * Training using freely accessible tools and platforms for your professional development. * Benefits exceeding statutory requirements: 40-day year-end bonus, 15 days of vacation, and 60% vacation premium. * Personal assistance services extended to family members (mental health, nutrition, finance, etc.). * Partnerships and discounts with various companies (Ticket Master, Starbucks, Six Flags, preferential flights, etc.). * Total Pass (membership at preferential rates for various sports facilities, gyms, private classes, etc.). * Opportunity to participate in bank-sponsored games, volunteer programs, and inclusion networks. * Profit-sharing. * Career development plan. Job Type: Full-time Salary: $12,000.00 – $13,000.00 per month Benefits: * Discounts and preferential pricing * Maternity leave exceeding statutory requirements * Option for indefinite-term contract * Major medical expense insurance * Life insurance * Complimentary uniforms Workplace: On-site employment