Job Summary: We are seeking a Systems/Telecommunications Engineer with experience in network and security operations and support, specialized in incident handling and resolution, monitoring, and event management. Key Highlights: 1. First-level operation and support in network and security environments. 2. Handling and resolution of connectivity and perimeter security incidents. 3. Monitoring and operation in Network Operations Centers (NOC). Category: Information Technology – Systems Subcategory: Networks – Telecommunications Minimum Education Required: University degree Details Employment Type: Indefinite-term contract Work Schedule: Full-time Work Location: On-site Description We are looking for a Systems Engineer, Telecommunications Engineer, or related field graduate with experience in first-level operation and support in network and security environments. Specialized in handling and resolving incidents related to connectivity, infrastructure monitoring, and perimeter security event management. Strong knowledge of network protocols (TCP/IP, DNS, DHCP), monitoring tools (e.g., Zabbix, Nagios), firewall management (Fortinet, Sophos, Hillstone), and ticketing platforms. Responsibilities: · Monitoring and operation in Network Operations Centers (NOC) · Incident and request management via ITSM tools · Basic knowledge of perimeter security (firewalls, VPN, IDS/IPS) · Network fault diagnosis (ping, traceroute, log analysis) · Basic administration of network and security devices · Technical documentation and incident escalation · Remote user support and SLA tracking · Experience configuring switches and routers · Configuration of site-to-site VPNs · Configuration of SSL VPN clients · Network protocols: DNS, DHCP, VLANs, SMTP, HTTPS, HTTP, FTP, ICMP · Static and dynamic routing protocols: OSPF and BGP; Firewall policy creation Desirable Certifications Fortinet NSE 1–3 Job Type: Full-time, Indefinite-term Salary: $15,000.00 – $16,000.00 per month Benefits: * Option for indefinite-term contract * Company-provided mobile phone Education: * Incomplete or ongoing higher technical education (Desirable) Experience: * Technical support: 1 year (Mandatory) Language: * English (Desirable) Work Location: On-site employment