INVOICING/CUSTOMER SERVICE

Description

Position Summary: The Billing Assistant is responsible for issuing, managing, and tracking customer invoices, ensuring accurate tax information and timely, compliant invoicing. Key Highlights: 1. Key role in issuing and managing electronic invoices (CFDI). 2. Opportunity to ensure accurate tax information and SAT compliance. 3. Essential support in reconciling sales and accounting. 1. General Information **Position:** Billing Assistant **Department:** Administration / Accounting **Reports to:** Administration / Accountant / Administrative Management **Working Hours:** 8:00 AM – 5:00 PM **Location:** Administrative office 2. Position Objective To issue, manage, and track customer invoices, ensuring tax information is accurate and invoicing is performed timely and in accordance with SAT regulations and company policies. 3. Main Responsibilities * Preparation and issuance of **electronic invoices (CFDI)**. * Validation of **customers’ tax information**. * Control and registration of issued invoices. * Preparation of **credit notes**, when required. * Sending invoices to customers via email. * Tracking of **pending invoicing**. * Control of **invoice numbering and billing reports**. * Support in reconciliation with the **sales and accounting departments**. * Filing and management of administrative documents. * Review of orders prior to invoicing. 4. Responsibilities * Prevent errors in tax data or invoiced amounts. * Meet established invoicing deadlines. * Maintain an up-to-date customer database. * Safeguard tax and administrative information. 5. Required Knowledge * Electronic invoicing **CFDI 4.0** * Proficiency in administrative systems or ERP * Basic/Intermediate Excel * Basic knowledge of **SAT and tax requirements** * Administrative control 6. Skills * Organization * Attention to detail * Responsibility * Communication with customers and internal departments * Ability to work under pressure 7. Education * Administrative/Accounting Technician * Bachelor’s degree in Accounting, Administration, or related field (preferred) 8. Experience * 1–2 years in **invoicing or administration** * Experience handling invoicing systems 9. Performance Indicators (KPIs) * Invoices issued without error * Invoice issuance time * Credit note control * Tracking of pending invoicing Employment Type: Full-time Salary: $11,000.00 – $12,000.00 per month Workplace: On-site employment