Customer Service Advisor

Description

Job Summary: We are seeking a Telephone Executive to provide customer attention and support, manage interactions in CRM, and resolve inquiries to build trust. Key Highlights: 1. Customer attention and support 2. Interaction management and follow-up 3. Doubt resolution and trust building **Position: Spanish-Speaking Telephone Executive (ATC)** **Location:** Coyoacán / Remote (CDMX) **Salary:** $9,576 net monthly + statutory benefits **Schedule:** Service window from 9:00 to 19:00 hrs (48 hours per week) **TRAINING:** ***ON-SITE, MUST HAVE AVAILABILITY TO ATTEND*** **Main Responsibilities** * Handling calls and providing customer support * Recording interactions in CRM * Order and payment follow-up * Promotion of active campaigns * Doubt resolution and trust building **Requirements** * Completed high school education * 6 months of customer service experience (call center) * Basic PC skills **Don’t miss out on our hiring process!** Salary: $9,500.00 – $10,000.00 per month Benefits: * Medical expense insurance * Remote work Application Question(s): * Do you have availability to attend 15 days of in-person training? Workplace: Remote employment