Administrative Assistant / Customer Service

Description

Job Summary: We are seeking an Administrative Assistant / Customer Service representative to perform remote customer support, claims follow-up, complaint handling, and file integration. Key Highlights: 1. Excellent learning and growth opportunity. 2. Development of proactive and communication skills. 3. Focus on customer service and problem resolution. Position: Administrative Assistant / Customer Service We offer: * Monthly salary of $10,000 MXN. * Statutory benefits. * Productivity and punctuality bonus of $1,000 MXN. * Excellent learning and growth opportunity. Requirements: * Minimum education: High school diploma. * Age: 25 to 35 years old. * Experience: 6 months in contact center and customer service roles. * Gender: Open to all. * Must reside no more than one hour from the workplace. * Availability to work half-day on Saturdays. Skills: Pro\-active, strong communication, attention to detail, customer service orientation, problem resolution. Responsibilities: * Remote customer support * Claims follow-up * Handling complaints and providing solutions * File integration Software: Microsoft Office Suite (intermediate level), primarily Excel. Schedule: Monday to Friday, 8:00 AM to 6:00 PM; Saturdays, 9:00 AM to 2:00 PM. Workplace: Calzada de las Bombas (near UAM Xochimilco). Interested candidates may apply through this channel or send their CV to 55 8012 2902. Employment type: Full-time Salary: $10,000.00 MXN per month Workplace: On-site employment