Collections Leader

Description

Job Summary: A major telecommunications company is seeking an experienced Collections Leader with expertise in portfolio management, field personnel supervision, and database analysis to develop customer recovery and retention strategies. Key Highlights: 1. Opportunity to lead collections management and field teams. 2. Key role in customer retention and recovery strategy design. 3. Opportunity for job stability and career growth. LEADING TELECOMMUNICATIONS COMPANY IS LOOKING FOR YOUR TALENT AS: COLLECTIONS LEADER Responsibilities: * Portfolio management experience in collections is mandatory. * Supervision of field personnel (Collection Agents). * Customer retention. * Database analysis. * Report creation and management. * Development of recovery strategies. Requirements: * Software proficiency: Microsoft Office (Advanced Excel). * Experience: in collections. * Experience: in administrative roles. * Valid driver's license. * Personal vehicle (preferred). We Offer: * Base salary + attractive variable bonus scheme. * Statutory benefits from day one. * Life insurance. * Employee discount. * Job stability and career growth. Interested candidates meeting the requirements should apply via this channel with an updated CV. elizabeth.floresg@totalplay.com.mx 777 332 18 24 Elizabeth Flores