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Customer Service
$MXN 12,000/year
Indeed
Full-time
Onsite
No experience limit
No degree limit
Miguel Alemán Valdez 2883, America, 22044 Tijuana, B.C., Mexico
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Description

Job Summary: We are seeking a proactive and empathetic professional with experience in customer service and sales to manage business relationships and ensure customer satisfaction. Key Highlights: 1. Excellent work environment and opportunities for professional growth. 2. Development of skills in customer service, sales, and negotiation. 3. Focus on customer satisfaction and problem resolution. **We Offer:** * Benefits exceeding statutory requirements * Excellent work environment * Opportunities for growth * Uniforms **Requirements:** * Minimum one year of work experience in Customer Service/Sales * High school diploma (General Bachelor’s Degree / Incomplete Degree) * Proficiency in MS Office (Word, Excel, PowerPoint) * Passion for customer service * Honesty **Skills:** * Excellent customer service/sales, communication, and negotiation abilities * Organizational, prioritization, and time management skills * Teamwork * Verbal and written communication skills * Passion for advancing one’s career * Maintaining positive business relationships to ensure future sales * Positive attitude * Customer orientation and ability to build strong relationships * Proactivity and problem-solving skills * Empathy and negotiation skills * Strong sense of responsibility * Pro-active **Main Responsibilities:** * Answering calls and emails (providing prompt and effective solutions). * Preparing and following up on quotations. * Registering, processing, and tracking purchase orders. * Collaborating with various internal departments to ensure correct product delivery. * Requesting and receiving documents from customers. * Supporting basic sales negotiations. * Meeting monthly targets and performance indicators. * Communicating with customers to establish work plans. * Monitoring customer consumption. * Effectively advising and resolving customer inquiries/complaints/requests. * Providing the management team with reports on customer needs, interests, and issues. * Assisting with logistics and coordination of company events. * General support within the sales department. Employment Type: Full-time Salary: Starting at $12,000.00 per month Benefits: * Salary increases * Transportation allowance or service * Complimentary beverages * Option for indefinite-term contract * Company-provided mobile phone * Free uniforms * Additional vacation days or paid leave Experience: * Sales: 2 years (Preferred) Work Location: On-site employment

Source:  indeed View original post
Juan García
Indeed · HR

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