CUSTOMER SERVICE

Description

Job Summary: We are seeking customer service personnel for a telecommunications company, responsible for managing procedures and contracts, providing specialized consultation, and promoting services. Key Highlights: 1. Join a telecommunications service team 2. Handling procedures, contracts, and customer acquisition 3. Specialized consultation and service promotion Job Posting CUSTOMER SERVICE Location: Cuernavaca, Morelos Company: SEPOVE S.A DE C.V Posted on May 15, 2026 Valid until June 14, 2026 Net Monthly Salary $10,000\.00 Apply Reference Number: 21131699 Description Join our service team! We are seeking customer service personnel for a telecommunications company, responsible for managing procedures and contracts. Requirements * Required education level: Junior high school / technical junior high * Experience: 6 months \- 1 year in CUSTOMER SERVICE * Knowledge(s) and tool(s): + CUSTOMER SERVICE + SMARTPHONE USAGE * Language(s): + None * Skill(s) and competency(ies): + Commitment + Work quality + Communication + Customer orientation + Teamwork * Candidate availability: + Travel required Schedule Some days Full-time 08:00 \- 17:00 Schedule clarification: SCHEDULE AND DAYS OFF INFORMATION PROVIDED DURING INTERVIEW; SHIFTS MAY BE ROTATED. Responsibilities and Activities * PROVIDE DIRECT INFORMATION TO CUSTOMERS * PROVIDE SPECIALIZED CONSULTATION ON SERVICES AND COVERAGE * PROMOTE COMPANY OFFERS, PROCESS APPLICATIONS, AND EXECUTE CONTRACTS * IDENTIFY POTENTIAL CUSTOMERS AND SCHEDULE SALES APPOINTMENTS * RESOLVE INQUIRIES REGARDING BILLING, PAYMENTS, AND CURRENT PROMOTIONS * PROMOTE AVAILABLE COMPANY PACKAGES AND PROMOTIONS Benefits Offered by the Company * STATUTORY BENEFITS * PRODUCTIVITY BONUS * PUNCTUALITY BONUS * INDEFINITE-TERM CONTRACT Recruitment Process * Recruitment process start date: May 15, 2026 * Recruitment process duration: 1 month