KAM - Key Account Manager

Description

Job Summary: We are seeking a strategic and results-driven KAM to manage and empower accounts, ensuring their success and identifying mutual growth opportunities. Key Highlights: 1. Manage and empower accounts, ensuring their success 2. Foster long-term retention and identify growth opportunities 3. Build strong relationships and maintain a business-oriented vision We are looking for a strategic and results-driven **KAM** \- **Key Account Manager** to manage and empower our accounts, ensuring their success, fostering long-term retention, and identifying mutual growth opportunities. If you are a negotiation expert, possess business acumen, and are passionate about building strong relationships, we want to meet you! **Key Responsibilities** · **Strategic Management:** Serve as the primary point of contact for clients, ensuring excellence in service delivery. · **Account Growth:** Develop and implement account plans to achieve objectives. · **Retention Control:** Anticipate client needs and resolve conflicts to ensure successful contract renewals. · **Data Analysis:** Monitor performance KPIs and deliver results reports to both clients and internal management. · **Internal Collaboration:** Coordinate with Marketing teams to align service delivery with client expectations. Work Location: Hybrid remote, 01010, Los Alpes, CDMX