Position Summary: Supervise the store's overall operations, lead the team, and ensure excellent customer service and adherence to operational processes. Key Highlights: 1. Store operations leadership and supervision 2. Fostering an optimal work environment and customer service 3. Inventory management and operational tasks Supervise general operations across all store areas, serving as a role model for your team. Provide necessary direction and feedback to your direct reports to coordinate proper execution of store operational processes, thereby creating an optimal work environment and delivering excellent service to our customers. * Authorize damaged and non-damaged returns resulting from defective merchandise, incorrect employee recommendations, or catalog errors—always placing the customer first and guaranteeing their full satisfaction. * Ensure all parts and products are located in their assigned positions within the store and that physical inventory matches system records by executing flawless weekly inventory maintenance tasks. * Supervise store operational activities, serving as a role model, and ensure employees provide customer consultation and utilize all tools provided by AutoZone—including the electronic catalog and testing/diagnostic equipment—to deliver reliable advice and genuine solutions to our customers’ needs, while also helping prevent merchandise returns through this practice. * Identify subordinates’ strengths and areas for development to assign appropriate tasks, recognize strong performance, and provide feedback when improvement or training opportunities are identified. * Supervise daily compliance by all employees with scheduled work hours and AutoZone’s established dress code; ensure respectful, courteous, and professional interactions among employees and with our customers, applying AutoZone’s guidelines and values. * Review and analyze the Profit & Loss (P\&L) report each period to identify cost-control opportunities and contribute to improvements by promoting a culture of savings across all controllable expenditures within the team. * Assign and monitor area supervisors’ tasks—including planogram setup, merchandise placement, warehouse cleaning, restroom and cafeteria maintenance, sales floor upkeep, and parking lot care—as well as conduct daily cash count reviews for the main register, perform cash sweeps, and process register closings for direct reports following AutoZone-provided procedures. * Supervise and ensure employees wear AutoZone-provided safety equipment—including belts, gloves, aprons, and goggles—when handling merchandise, conducting vehicle tests, or operating in-store test stations, thereby helping prevent workplace accidents and ensuring a safe environment for our employees. * High school diploma or equivalent * One to two years of experience as a supervisor in retail, warehouse, or store environments * Flexible availability for work schedule AutoZone México is the leading distributor of automotive parts and accessories in the Americas. In Mexico, we operate over 800 stores; two distribution centers; a Store Support Center (CAT) located in Monterrey, Mexico; and a Business and Technology Store Support Center (BTSSC) located in Chihuahua. We employ more than 16,000 AutoZoners nationwide. Our customer-centric culture and commitment to going above and beyond define our identity—for both our customers and AutoZoners. Working at AutoZone means joining a team that values dedication, teamwork, and growth. Whether you’re assisting customers or advancing your professional career, we provide the tools and support you need to succeed and propel your future. AutoZone and its subsidiary, ALLDATA, are equal opportunity employers. All applicants will be considered for employment based on skills and competencies without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other legally protected category.
Juan García
Indeed · HR
Juan García
Indeed · HR
