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Job Summary: We are seeking a Customer Support Assistant passionate about delivering exceptional service and customized solutions for our customers, guiding them through their reservation process. Key Highlights: 1. Create exceptional service and strong relationships with customers. 2. Accompany the customer throughout their reservation process at the airport. 3. Be part of a dynamic and growing team. Our goal is to build a team of individuals passionate about customer service and achieve outstanding service by providing rapid, needs-based solutions. As a Customer Support Assistant, you will be responsible for delivering exceptional service to establish strong relationships by offering customized solutions for each of our customers, as well as accompanying the customer throughout their reservation process at the airport. We seek someone with strong communication skills who can inspire confidence in our potential customers and maintain long-term relationships. If you have experience in Customer Service and Sales, and are interested in joining a dynamic and growing team, we want to hear from you!! Main Responsibilities: Assist customers throughout their journey from arrival to boarding the shuttle. Generate new business by identifying opportunities. Maximize customer satisfaction by directing post-sale inquiries to the relevant departments. Ensure confidentiality of information handled within your area of responsibility, in accordance with Localiza’s Code of Ethics and Book of Values. What We Offer: Competitive salary. Productivity bonus. Major Medical Expense Insurance. Life Insurance. Vacation days exceeding statutory requirements. Food vouchers. An excellent work environment with everything needed for you to enjoy an outstanding experience. Experience it firsthand and help build the future of mobility with us! Minimum Requirements: Minimum 1 year of experience. Completed high school education (preferred). Basic English; intermediate level desirable. Availability to work rotating shifts. Proactivity and communication skills. Interpersonal skills. Sense of urgency. Focused attention and organizational skills.-Requirements- Minimum Education: Upper Secondary Education - General High School Diploma 1 year of experience Languages: English Keywords: cambaceo, sales
