Collections Specialist

Description

Job Summary: At DMT, we are seeking a Collections Specialist to ensure timely recovery of customer accounts receivable, maintain a healthy cash flow, and guarantee accurate account reconciliation. Key Responsibilities: 1. Portfolio Management and Payment Reconciliation 2. Customer Negotiation and Communication 3. ERP System Data Usage and Updates At DMT, we are an industry-leading company actively seeking committed talent to join our administrative team as a Collections Specialist. Purpose of the Position: You will be responsible for ensuring timely recovery of customer accounts receivable, maintaining a healthy cash flow, and guaranteeing accurate account reconciliation. Your primary challenges will include: Portfolio Management: Monitor overdue and upcoming balances daily to prioritize collection actions. Customer Contact: Conduct collection activities via telephone, email, or in-person (if applicable), ensuring effective payment commitments. Reconciliation and Application: Identify and apply payments in the system, ensuring book balances match bank deposits. Negotiation: Establish payment plans with delinquent customers in accordance with company policies. System Management: Use and update information in the ERP system (Kepler experience is a plus). What We Are Looking For: Education: High School Diploma (Preferred) Experience: Minimum 1–2 years in similar collections roles. Technical Knowledge: Intermediate Excel skills and basic invoicing knowledge. Competencies: Strong negotiation ability, assertive communication, and results-oriented focus. What We Offer: Competitive salary commensurate with experience. Statutory benefits. Growth opportunities. Job stability. Interested candidates are invited to apply through this channel with an updated CV or send it to the contact email address. -Requirements- Minimum Education: Upper Secondary Education – General Baccalaureate 1 year of experience Keywords: specialist, especialista, cobro, payment, collection