Telephone Collections

Description

Position Summary: Sears is seeking a Telephone Collections Specialist to recover overdue accounts, manage customer interactions, and process credit memos and payment agreements. Key Highlights: 1. Overdue Account Recovery via Telephone 2. Telephone-Based Customer Management 3. Customer Service and Support Skills **Sears is Seeking a Telephone Collections Specialist in Altabrisa – Mérida, Yucatán** ------------------------------------------------------------------- **SEARS CREDIT AND COLLECTIONS CENTER** **OBJECTIVE**: Recovery of overdue accounts via telephone. **REQUIRED PROFILE:** * Completed high school education * Minimum 6 months of experience (Call Center, Financial Institutions, Collections) **RESPONSIBILITIES:** * Conduct telephone-based customer management. * Process credit memos * Establish payment agreements **SALARY**: * **$10,600 gross** per month \+ **$1060** food vouchers \+ **$1060** Savings Fund \+ **Bonuses** **BENEFITS:** * Statutory benefits * Food vouchers * Employee discounts * Savings Fund **WORK SCHEDULE:** * Monday to Friday: **12:30 pm to 9:00 pm (1-hour lunch break)** * Saturday: **12:00 pm to 5:00 pm** * Sunday off (work one Sunday per month) **Desired Education Level:** Upper Secondary Education **Desired Experience Level:** Entry Level **Departmental Function:** Customer Service **Industry:** Retail / Retail Trade **Skills:** * CUSTOMER SERVICE * SERVICE * COMMITMENT *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69d3cacb6a00003900aa9cf0\&source\=indeed