Telephone Collections

Description

Job Summary: We are seeking a Telephone Collections Specialist to manage overdue accounts and negotiate with customers, with a strong focus on customer service and support. Key Highlights: 1. Call center, financial services, or collections experience preferred 2. Telephone-based customer management for portfolio recovery 3. Collaboration on payment agreements and credit memos **Sears is hiring a Telephone Collections Specialist in Altabrisa \- Mérida, Yucatán** ------------------------------------------------------------------- **SEARS CREDIT AND COLLECTIONS CENTER** **OBJECTIVE**: Recovery of overdue accounts via telephone. **REQUIRED PROFILE:** * Completed high school diploma * Minimum 6 months of experience (call center, financial services, or collections) **RESPONSIBILITIES:** * Conduct telephone outreach to customers. * Issue credit memos * Process payment agreements **SALARY**: * **$10,600 gross monthly** \+ **$1,060** food vouchers \+ **$1,060** savings fund contribution \+ **bonuses** **BENEFITS:** * Statutory benefits * Food vouchers * Employee discounts * Savings fund **WORK SCHEDULE:** * Monday to Friday: **12:30 PM to 9:00 PM (1-hour lunch break)** * Saturday: **12:00 PM to 5:00 PM** * Sunday off (one Sunday per month required) **Desired Education Level:** Upper Secondary Education **Desired Experience Level:** Entry Level **Departmental Function:** Customer Service **Industry:** Retail / Retail Trade **Skills:** * CUSTOMER SERVICE * SERVICE * COMMITMENT *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69c549c33500003200081082\&source\=indeed*