Assistant Branch Manager – Galerías Mérida

Description

Position Summary: We are seeking a dynamic and leadership-oriented Assistant Branch Manager to supervise operations, ensure a positive work environment, and enhance customer satisfaction. Key Highlights: 1. Leadership in daily branch operations 2. Fostering a positive and productive work environment 3. Continuous improvement of customer satisfaction **JUGUETIBICI IS LOOKING FOR THE SPARK OF YOUR TALENT!** We are a 100% Mexican toy company with over 38 years of experience bringing smiles to children and adults alike, founded on October 3, 1986\. We invite you to join the great Juguetibici family as: Assistant Branch Manager **GALERIAS MÉRIDA.** We seek a dynamic individual with leadership skills and strong teamwork capabilities; your role will be critical in directing and supervising daily branch operations, ensuring a positive and productive work environment. Your customer service experience will be key to maintaining and improving our customers’ satisfaction. You must be able to resolve issues effectively and maintain smooth communication with all team members. You will be responsible for monitoring employee performance and providing professional training and development. If you have a proven track record in leadership roles and are passionate about the toy industry, this is an ideal opportunity for you. Requirements: * Completed high school, incomplete or completed bachelor’s degree. * Availability of time. * Minimum 1 year of experience in managerial positions within the RETAIL sector. * Residency within the indicated area, no more than one hour away. * Must be over 24 years of age. Key Responsibilities: * Branch opening and closing. * Cash reconciliations and cash register closings. * Customer service. * Merchandise labeling, shelving, distribution, and sales. * Execution of sales strategies. * Personnel management. * Inventory management. * Receiving merchandise. * Administrative tasks. * Recruitment, selection, and staff training. * Compliance with internal and external audits. * Management of managerial KPIs. * Conflict resolution. We Offer: * Monthly salary of $11,000 MXN (net), INCLUDING attendance and punctuality bonuses. * Weekly payment. * Statutory benefits. * IMSS coverage from day one. * Grocery vouchers ($600\.00\) granted starting from the second month of employment. * Commission scheme. * Discounts and financing options on merchandise. * Partnership with optical clinics and visual health centers. Work Location: **Galerías Mérida.** Interested candidates are encouraged to apply through this channel. We PLAY AS A TEAM to become a committed, responsible, and leading company. IT’S NOT JUST A TOY STORE… IT’S JUGUETIBICI!