Operations Supervisor

Description

Job Summary: We are seeking an Operations Supervisor to ensure efficiency, quality, and growth across our units by managing personnel and promoting a productive work environment. Key Highlights: 1. Supervise daily operations, ensuring quality and service standards. 2. Manage and lead staff, fostering a positive and productive environment. 3. Analyze sales, costs, and margins to recommend growth strategies. **Operations Supervisor (Restaurants)** A restaurant company with three locations in Mérida, specializing in craft beer, is seeking to hire an **Operations Supervisor** to ensure efficiency, quality, and growth across its units. **Main Responsibilities** * Supervise daily restaurant operations, ensuring quality, service, and cleanliness standards. * Manage and lead staff, fostering a positive and productive work environment. * Coordinate staff schedules and job roles, implementing corrective actions to improve service. * Manage sales and inventory, maximizing revenue and reducing costs. * Evaluate staff performance and propose productivity improvements. * Ensure compliance with food handling and safety regulations. * Analyze unit-level sales, costs, and margins, recommending growth strategies. **Requirements** * Completed bachelor’s degree. * Minimum 2–3 years of experience as a restaurant supervisor or manager, or in hospitality or a similar role. * Knowledge of personnel management, sales, operations, and finance. * Proficiency in Microsoft Office and systems such as SoftRestaurant or Intelisis (preferred). * Valid driver’s license (automobile and motorcycle) * Personal vehicle required **Key Competencies** * Leadership, results orientation, and critical thinking. * Teamwork, adaptability to change, and integrity. * Commitment and customer orientation. **Offer Conditions** * Net monthly salary: $18,000.00. * Weekly payment. * Statutory benefits. * Gasoline vouchers. * Schedule: Monday to Saturday, 8-hour shifts according to operational needs. * Work location: Caucel, San Ramón Norte, and La Plancha, Mérida, Yucatán. **Selection Process** Psychometric tests and interviews with Human Resources and the immediate supervisor. **Contact** Interested candidates should submit their CV. Employment type: Full-time Salary: $18,000.00 per month Benefits: * Transportation assistance or service * Discounts and preferential pricing * Company parking * Option for indefinite-term contract * Company phone number Workplace: On-site