Patient Care Coordinator (AM)

Description

Job Summary: We are seeking a reliable and organized Virtual Patient Care Coordinator to support the processing of referrals and scheduling of appointments for new patients. Key Highlights: 1. Assist in processing referrals for new patients. 2. Organize documentation and schedule appointments accurately. 3. Maintain professional communication with patients and referral partners. We are looking for a **Virtual Patient Care Coordinator**, who is reliable, highly organized, and detail-oriented, to support the **TPL New Patient Coordinator** in processing incoming referrals. ✅ Employment Type: Contractor ✅ Work Mode: On-site in Mérida and Chihuahua, Mexico ✅ Schedule: Monday\-Friday, 8:00 AM\-5:00 PM PST **Responsibilities:** * Assist in processing referrals for new patients. * Collect and follow up on all required documentation to ensure complete and timely admissions. * Upload, scan, and accurately organize documents into the patient’s electronic medical record (EMR). * Review referral information to ensure completeness prior to scheduling. * Call patients to coordinate new patient appointments. * Confirm that appointments are correctly scheduled according to provider, location, and referral details. * Notify legal teams and referral partners of appointment dates, times, and locations. * Maintain accurate tracking of referrals, scheduling status, and pending items. * Clearly document actions and communications in the EMR. * Communicate professionally with patients, law offices, and referral sources. * Provide administrative support to the TPL New Patient Coordinator as needed. **Requirements:** * Minimum **1 year of experience** in medical administration or appointment scheduling. * Strong organizational skills and ability to manage high-volume follow-up and multiple tasks. * Exceptional attention to detail and accuracy in documentation. * Ability to work independently in a virtual environment. * Experience with **EMR**, preferably **EPIC**. * **Bilingual English/Spanish** (required). * Experience in personal injury is a plus. \#Reclutamiento25 Job Type: Full\-time Pay: $22,540\.00 per month Work Location: In person