Documentation Specialist

Description

Job Summary: A leading logistics company is seeking a Documentation Specialist to provide customer service support both online and in person, as well as perform administrative tasks. Key Highlights: 1. Direct contract with the company 2. Opportunity for professional development and continuous training 3. Inclusive and socially responsible company PAQUETEXPRESS A national leader in the logistics industry, with the broadest nationwide coverage and highest growth rate in the sector, is searching for top talent. You are invited to join our outstanding team as: "Documentation Specialist" Work Location: Carretera Mérida\-Tixcacal S/N, Tixcacal, Yucatán WE OFFER: ¡Direct contract with the company! Monthly income up to $14,225 (including meal vouchers) * Meal vouchers * Life insurance * Dental care service * Funeral expense assistance * Uniform and personal protective equipment * Year-end bonus exceeding statutory requirements * Profit-sharing exceeding statutory requirements Additional Benefits: * Annual salary increase exceeding statutory requirements * Annual performance bonus * Savings fund with annual returns and loan equivalent to one month’s salary * Financial services offering preferential loan terms, payroll advances, and debt consolidation * Special credit for major medical expense insurance policies at preferential rates * Credit for purchasing eyeglasses * Automobile insurance policy at a preferential discount of 45%–50% compared to market price * 50% discount on personal shipments * Professional growth training via digital platform * Professional development opportunities through our Corporate University * Vacation bonus of 50% starting from the 5th year, increasing by 15% every 5 years * 3 paid days off during Holy Week (include in posting where applicable) * Children’s participation in school supplies contest * Children’s participation in Christmas contests with prize awards * Participation in Mexican Revolution contest with cash prizes MAIN RESPONSIBILITIES: Provide customer service support both online and in person. * Answer incoming calls and register pickup service requests. * Support quotation generation and tracking of RAD service requests. * Assist with administrative tasks. * Record data in departmental performance indicator reports. REQUIREMENTS: * Gender: Not specified * Education: Verified high school diploma * Experience: 1 year of customer service experience or in a similar position * Schedule availability Residence near: Carretera Mérida\-Tixcacal S/N, Tixcacal, Yucatán OUR COMPANY IS INCLUSIVE, RESPECTS DIVERSITY, AND DOES NOT ENGAGE IN ANY FORM OF DISCRIMINATION. S O C I A L L Y R E S P O N S I B L E C O M P A N Y We look forward to meeting you — apply through this channel to proceed. Wishing you great success in your application process!