B2B Customer Service Advisor

Description

Job Summary: We are seeking a passionate B2B Customer Service Advisor who will connect clients with technological solutions and help them maximize the value derived from those solutions. Key Highlights: 1. Entry point to a career development path toward consulting. 2. Ongoing training in technology, processes, and customer service. 3. Development of technical skills and client trust. **Company Description** At **Grupo Tress Internacional**, we seek individuals with a **genuine service vocation**, who enjoy understanding others, solving problems, and creating value in every interaction. **Job Description** As a **B2B Customer Service Advisor**, you will serve as the link between our clients and our technological solutions, guiding them in their usage and helping them achieve maximum benefit from them. This role is the entry point to a **consulting career development path**, where you can specialize and grow professionally within the organization. **What You Will Do:** * Provide service and follow-up to corporate clients * Analyze requests and propose clear solutions * Explain processes in a simple and professional manner * Accompany clients until they achieve understanding and satisfaction * Visit clients in Tijuana for follow-up and advisory support **Requirements** **What We Are Looking For In You:** * Passion for service and enjoyment in helping others * Analytical ability and logical reasoning * Curiosity to learn and understand new processes * Affinity for technology * Positive attitude, responsibility, and commitment * Residence in Tijuana **Additional Information** What You Will Find at GTI * **Service Academy** starting from your onboarding * Career growth path toward software consulting * Ongoing training in technology, processes, and customer service * Experience working with corporate clients * A collaborative and continuously learning environment **Why This Role?** Because here you not only develop technical skills but also the ability to **understand, solve problems, and build trust with clients**, establishing a solid career in the world of service and technology.