




Job Summary: Supervise and coordinate operational activities, ensuring achievement of targets, productivity, quality, personnel discipline, and proper functioning of processes. Key Highlights: 1. Leadership in operations and logistics 2. Team management and continuous improvement 3. Direct impact on productivity and quality Position Profile: Shift Supervisor Area: Operations / Logistics Position: Shift Supervisor Reports to: Operations Coordinator / Manager Position Objective Supervise and coordinate operational activities during the assigned shift, ensuring achievement of targets, productivity, quality, personnel discipline, and proper functioning of processes. · Main Responsibilities Supervise operational staff during the shift (attendance, performance, and discipline). Ensure compliance with operational KPIs (productivity, cycle times, quality). Coordinate the correct execution of daily activities. Report incidents (absences, tardiness, leave requests, accidents). Verify that staff have necessary tools and equipment. Implement safety and hygiene guidelines. Monitor shift indicators and reports. Support staff training and feedback. Maintain constant communication with HR and administrative departments. Key Performance Indicators (KPIs) Productivity target achievement Absenteeism rate Staff turnover rate Operational incidents On-time performance Requirements Education: Completed high school diploma (bachelor’s degree preferred) Experience: 1–2 years in personnel supervision Knowledge in operations/logistics (preferred) Basic Excel and reporting skills Availability to rotate shifts Competencies Leadership Effective communication Decision-making Working under pressure Conflict resolution Organization Working Conditions On-site work Rotating shifts (day / night) Supervision of operational staff Ideal Profile Proactive individual with firm yet empathetic character, results-oriented, and capable of maintaining team control during operational pressure.-Requirements- Minimum education: Higher education – Bachelor’s degree 1 year of experience Age: between 25 and 45 years Keywords: resident, supervisor, shift supervisor, assistant manager, responsible person, coordinator, manager, captain, night, night, nighttime, nocturnal
