Job Summary: Provide premium service to prospects and customers through property site visits, ensuring a warm and professional experience. Key Responsibilities: 1. Provide premium customer service for real estate projects. 2. Act as a liaison between customers and other departments within the company. 3. Ensure a warm and professional customer experience. Join GRUPO ORVE as: Real Estate Concierge Objective Provide premium service to prospects and customers through site visits to the company’s real estate projects, aiming for the best possible experience throughout the journey while adhering to and guiding by the established process. Required Experience • High school diploma or bachelor’s degree in Tourism, Business Administration, Communications, Public Relations, or related fields. • Minimum 1 year of experience in sales, in-person customer service, or customer experience. • Basic English proficiency Knowledge and Skills: • Excellent presentation and communication skills. • Attention to detail and customer orientation. • English language (desirable). • Familiarity with the city. • Basic knowledge of the real estate market. • Ability to multitask and solve problems. • Proactivity, empathy, and discretion. • Valid driver’s license and ability to operate both standard and automatic vehicles. Operational Responsibilities • Transport and accompany customers from administrative offices to various ORVE projects. • Provide premium customer service at offices or ORVE projects, ensuring a warm and professional experience. • Follow the company’s established process. • Pre-visit contact and post-visit follow-up for appointments. • Act as a liaison between customers and other departments within the company. • Communicate with the person requesting the site visit. • Vehicle maintenance prevention and alertness regarding vehicle needs. • Support other requests from the Department Manager or Coordinator. We Offer • Monthly base salary: $13,000.00 MXN. • Bimonthly bonus: $3,000.00 MXN. • Statutory benefits. • Minor medical expense insurance. • Life insurance. • Additional benefits. • Work schedule: Monday–Friday, 8:30 AM–5:30 PM; Saturdays, 9:00 AM–3:00 PM. • Work location: Col. Campestre, Mérida, Yucatán, ZIP code 97120. -Requirements- Minimum Education: Higher Education – Bachelor’s Degree 2 years of experience Languages: English Age: 18 years or older Knowledge: Advisory capability, Communication, Problem solving, English, Public Relations, Sales, Customer Service, Customer Experience Driver’s License: Type A Keywords: doorman, concierge, subordinate, janitor, floor, housing, real estate, property, condominium, building, floor, floor