Branch Manager

Description

Position Summary: Branch Manager at HSBC Mexico, focused on enhancing customer experience and commercial development, leading teams and fostering relationships. Key Highlights: 1. Improve customer service experience through the branch. 2. Maximize the performance of the team under supervision. 3. Strengthen customer relationships and business development. HSBC Mexico offers career development opportunities for individuals with an excellent service attitude, strong customer interaction skills, passion for sales, and ambition to grow professionally in the Commercial area as a Branch Manager. **Primary Responsibility:** Improve customer service experience through the branch. **Requirements:** * Bachelor’s degree in Economics/Administration or Finance (in progress or completed) or completed high school diploma. * Knowledge of existing regulations. * AMIB certification. * Minimum three years of experience in the financial sector. * Experience in other segments (Retail, Premier, Advance). * Knowledge of financial mathematics. * Maximize the performance of personnel under supervision. * Strengthen customer relationships. * Identify and develop new business opportunities. * Working hours: Monday to Saturday. * Team management. * Training of branch executives. **Skills:** * Customer- and sales-oriented. * Teamwork. * Results-driven / Problem-solving. * Adaptability to change. **We Offer:** Direct employment by the bank. Base salary, quarterly performance bonus, thirteenth-month bonus (aguinaldo), vacation premium, life insurance, major medical expense insurance, loans, discounts on bank products, active participation in sustainability / corporate social responsibility programs, discounts at over 9,000 establishments, and a career development plan aligned with your aspirations. "At HSBC, we expect our people to treat each other with dignity and respect, creating an inclusive culture that promotes equal opportunity. Our values define who we are as an organization and what sets us apart: we value differences, advance together, hold ourselves accountable for our actions, exercise sound judgment, do the right thing, and make things happen." "At HSBC, we are committed to ensuring gender equality and providing continuous training for our employees, as well as protecting their labor and social rights."