Description
Job Summary:
You will provide in-store operational support, including sales, merchandise placement, and customer service to meet performance metrics.
Key Responsibilities:
1. In-store operational support to meet performance metrics
2. Merchandise placement and planogram management
3. Customer service and cash register transactions
Provide support for in-store floor operations by executing applicable operational processes related to sales, merchandise placement, and customer service as established by AutoZone, collaborating effectively to achieve assigned store’s operational and commercial performance metrics.
* Arrange merchandise on the sales floor, in overflow areas, and in delivery trucks, adhering to applicable merchandise placement guidelines.
* Execute correct planograms;
* Scan merchandise to ensure accurate inventory counts;
* Perform proper front-facing and labeling of merchandise to facilitate classification, and participate in store opening and closing tasks as well as sales floor cleaning activities to ensure correct merchandise placement and overall store presentation.
* Provide customer service by addressing inquiries regarding product location, specific product information (type, function, price), to deliver excellent service reflected in counter sales closures, and handle customer phone calls to resolve questions about specific products or orders.
* Accurately execute cash register transactions involving cash or credit cards, and process returns in compliance with AutoZone’s cash register payment policies to ensure effective payment processing and sales transaction closure.
* Completed high school education
* Prior experience as a warehouse associate, cashier, or general assistant.
* Customer service experience preferred.
AutoZone de México is the leading retailer and distributor of automotive parts and accessories in the Americas. In Mexico, there are more than 800 stores; two distribution centers; one Store Support Center, the Centro de Apoyo a Tiendas (CAT), located in Monterrey, México; one Business and Technology Store Support Center (BTSSC) located in Chihuahua; and more than 16,000 AutoZoners nationwide.
Our customer\-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.