




Position Summary: We are seeking a proactive, results-oriented leader to manage, control operations, and drive continuous process improvement, with an emphasis on service culture. Key Highlights: 1. Leadership and administrative capability for operational management of the area. 2. Participation in projects using agile methodologies (Scrum). 3. Focus on service culture and continuous process improvement. Requirements Minimum 1 year of experience managing personnel * Strong administrative skills and leadership ability * Accustomed to working under pressure * High frustration tolerance * Proactive, results-oriented profile * Experience in implementing, monitoring, and measuring objectives * Focus on service culture * Flexible availability * Intermediate Excel proficiency * Dynamic, organized, and articulate * Experience documenting processes, projects, and internal controls * Knowledge or experience working with agile methodologies (Scrum) Job Description * Administration and operational control of the area * Measurement, analysis, and monitoring of processes for supervised personnel * Process mapping, analysis, and continuous improvement * Documentation of processes, projects, and improvement initiatives * Participation in projects using Scrum methodology / agile frameworks * Updating departmental policies, procedures, and internal controls * Identification and implementation of operational and administrative improvements Schedule Monday to Friday: 9:30 AM to 7:00 PM Saturday: 9:30 AM to 3:00 PM Employment Type: Full-time Salary: $20,300.00 per month Benefits: * Cafeteria service Work Location: On-site employment


