Collection Manager

Description

Job Summary: We are seeking a responsible Collection Manager to manage and oversee collection processes, ensuring timely recovery of outstanding payments. Key Highlights: 1. Manage and administer the collection portfolio 2. Contact delinquent customers and negotiate payment agreements 3. Resolve payment disputes and maintain accurate records Job Offer A major company is looking for a Collection Manager to join our dynamic and highly motivated team of professionals. As a Collection Manager, you will be responsible for efficiently managing and overseeing our collection processes, ensuring the timely recovery of outstanding payments. Key Responsibilities: * Manage and administer the collection portfolio, tracking outstanding payments and supervising the proper application of received payments. * Contact delinquent customers effectively and professionally, using negotiation and persuasion strategies to reach payment agreements. * Investigate and resolve payment-related disputes and issues, maintaining clear and concise communication with customers and relevant internal departments. * Maintain and update collection records accurately and promptly using our collection management system. * Regularly report portfolio progress and results to the supervisor or responsible manager. Requirements: * Experience in customer service and motorcycle handling. * Exceptional oral and written communication skills, with the ability to handle difficult situations and resolve conflicts. * Strong negotiation and persuasion skills, capable of establishing and maintaining positive customer relationships. * Excellent organizational skills and the ability to work independently while maintaining high productivity. If you are ready to take on new challenges in a dynamic, achievement-oriented environment, we invite you to submit your updated resume.