COMMERCIAL SPECIALIST

Description

Position Summary: Responsible for increasing sales and maintaining positive relationships with commercial customers through telephone contact and order follow-up. Key Highlights: 1. Primary sales contact for the Commercial area 2. Increase sales and maintain positive relationships with customers 3. Customer development and indicator tracking **Position Description** Primary sales contact for the Commercial area at the store, conducting ongoing telephone outreach to a group of customers assigned by the division, with the objective of increasing sales and maintaining positive relationships through complete satisfaction of our commercial customers. **Responsibilities** * Operate the commercial program through Division Customer Sales using the Commercial BDD. * Create and track orders. * Administrative closure of sales. * Receive calls for quotations and promotions, and conduct prospecting calls. * Integrate customer development. * Review and perform daily tracking of indicators jointly with the Commercial Manager, established to ensure goal achievement through Commercial Sales indicators (profitability). * Reduce vehicle accidents and improve customer satisfaction. * Execute work plans according to commercial business plans and available resources. Properly implement operational policies and procedures for Commercial (Returns, Cash Registers, Price Changes, Effective Credit Management) to increase sales and deliver excellent customer satisfaction. * **Requirements** * High school diploma * One or two years of experience * Prior experience in auto parts, replacement parts, automotive advising, dealership counter sales, or commercial advising at chain repair shops. * Availability to work Monday through Saturday. * Computer proficiency. AutoZone Mexico is the leading distributor of automotive parts and accessories in the Americas. In Mexico, we operate over 800 stores; two distribution centers; a Store Support Center (CAT) located in Monterrey, Mexico; and a Business & Technology Store Support Center (BTSSC) located in Chihuahua. We employ over 16,000 AutoZoners nationwide. Our customer-centric culture and commitment to going above and beyond define our identity—for both our customers and our AutoZoners. Working at AutoZone means joining a team that values dedication, teamwork, and growth. Whether you’re helping customers or advancing your professional career, we provide the tools and support to help you succeed and drive your future forward. AutoZone and its subsidiary, ALLDATA, are equal opportunity employers. All applicants will be considered for employment based on their skills and competencies, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other legally protected category.