Collection Officer

Description

Job Summary: We are seeking a field collection officer to negotiate with customers, verify addresses, generate payment commitments, and recover accounts. Key Highlights: 1. Leading microcredit company with 16 years of experience. 2. Customer negotiation and recovery of delinquent portfolios. 3. Results-oriented and familiar with the city. We are a company with over **16 years of experience**, recognized for our achievements and commitment to the financial development of Mexicans. Today, we are listed on the **Mexican Stock Exchange** and rank among the country’s top microcredit organizations due to our nationwide reach and transaction volume. \*Schedule:\* Monday to Friday, 8:30 AM to 6:30 PM (1.5-hour lunch break); Saturdays, 8:30 AM to 2:00 PM. SUNDAYS OFF \*Responsibilities:\* Field collections, customer negotiation, address verification, generation of payment commitments, account recovery, and management of delinquent portfolios : * Completed high school diploma or equivalent (hiring possible with completed junior high school depending on years of experience). * Must own a motorcycle or vehicle (mandatory) / Valid driver’s license (mandatory). * Experience in recovery of delinquent portfolios (preferred). * Familiarity with the city / Results-oriented. * Minimum monthly salary expectation of $20,000 MXN : * Base salary of $9,451\.20 MXN gross per month (biweekly payroll). * Training bonus of $1,200 MXN per month for two months. * Productivity bonus of $3,000 MXN fixed for six months, paid biweekly; after six months, this bonus continues as long as productivity targets are met. * Excellent uncapped commission scheme (details explained during the second interview with the manager). Earnings up to $50,000 MXN per month. * Weekly gasoline allowance ($350\.00\ MXN). * IMSS (100% coverage from day one). * Statutory benefits (year-end bonus, vacation, vacation premium, profit sharing, INFONAVIT, and FONACOT). * Enhanced benefits (life insurance, employee loans at preferential rates, uniform, accident insurance).