Control Desk Analyst

Description

Job Summary: We are seeking a Control Desk Analyst to administer and coordinate customer services, manage documentation, and provide general administrative support. Key Responsibilities: 1. Service Administration and Control 2. Customer Service and Service Coordination 3. Administrative Support and Document Management ***SOS Servicios León is seeking: Control Desk Analyst (CdA MIP)*** You will carry out the following activities: \- Administer, control, and generate documentation for the services offered by the company. \- Provide customer service to schedule and coordinate services according to customers' needs, maintaining an active and updated service calendar. \- Update document backups, process paperwork, submit requisitions, manage quotations, and handle service orders. \- Ensure smooth office operations by performing administrative tasks and providing general assistance to Management, as well as drafting corresponding reports. ***Requirements:*** \- Gender: Unrestricted \- Maximum age: 35 years \- Minimum 1 year of experience in similar positions \- Driver's license (desirable) \- Experience supervising staff \- Bachelor's degree (in progress or completed) in administrative, accounting, or logistics fields \- Strong organizational, communication, and problem-solving skills \- Solid knowledge of intermediate/advanced Excel usage *Work location: Parques del Sur* *Working hours: 8:30 AM – 6:00 PM, Saturdays 8:30 AM – 3:00 PM* *Interested candidates please send CV to 4775115714 with HR* Employment Type: Full-time, Indefinite Term Salary: $9,800.00 – $10,000.00 per month Benefits: * Option for indefinite-term contract Work Location: On-site employment