Description
Summary:
Seeking a Charter Sales Executive to deliver exceptional travel experiences to high-value clientele in private aviation, focusing on relationship-building and sophisticated communication.
Highlights:
1. Play a pivotal role in delivering exceptional travel experiences.
2. Excel in relationship-building and sophisticated communication.
3. Thrive in a fast-paced, luxury-focused environment.
**Position Type:** Full\-Time, Remote
**Working Hours:** EST
**About Pavago**
At Pavago, we are hiring on behalf of one of our premier clients in the private aviation industry to bring on a **Charter Sales Executive** who will play a pivotal role in delivering an exceptional travel experience to high\-value clientele. This role requires someone who excels in relationship\-building, communicates with confidence and sophistication, and thrives in a fast\-paced, luxury\-focused environment. You will be responsible for managing charter inquiries, crafting tailored flight solutions, and guiding clients through every step of the booking process—ensuring a seamless, world\-class experience from the very first point of contact.
**Key Responsibilities:**
* Manage and convert qualified sales leads into closed deals, effectively utilizing the leads provided by the company.
* Build and nurture strong relationships with clients to enhance satisfaction and foster repeat business.
* Deliver outstanding service throughout the entire client journey, from inquiry to post\-flight follow\-up.
* Communicate promptly, professionally, and effectively across multiple channels (Slack, WhatsApp, email, and phone).
* Maintain accurate CRM records and support sales tracking and reporting efforts.
* Collaborate with the broader team to ensure seamless, 24/7 coverage on a rotating basis.
**What Makes You a Perfect Fit:**
* **Experience:** Proven experience in sales, ideally within high\-ticket, luxury, or client\-facing environments.
* **Communication Skills:** Strong verbal and written communication skills with a focus on relationship\-building.
* **Self\-Motivated:** Ability to work independently, demonstrating resourcefulness and initiative in a remote role.
* **On\-Call Flexibility:** Comfortable managing calls and inquiries on a rotating schedule.
* **Technical Proficiency:** Familiarity with communication tools (e.g., Slack, WhatsApp) and CRM software (e.g., Salesforce).
**Nice\-to\-Haves:**
* Knowledge of the private aviation industry or Part 135 operations.
* Familiarity with Avinode or similar charter platforms (training provided).
* Understanding of cryptocurrency and its applications in transactions.
* General knowledge of private jet models, specifications, cabin sizes, and range.
**Interview Process:**
* **Initial Phone Interview:** Brief discussion to assess communication skills and sales background.
* **Video Interview:** A more detailed conversation about experience, client handling, and logistics understanding.
* **Final Interview:** Discussion with the client to ensure cultural and operational alignment.
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