Description
We are seeking a professional with experience, sound judgment, and strong customer service skills to coordinate client follow-up and ensure a professional experience across our commercial and service operations.
This position requires maturity, emotional intelligence, and the ability to effectively follow up on client-related matters and internal departmental issues.
Key Responsibilities
* Client service and follow-up
* Management and resolution of service- and customer-related issues
* Follow-up on surveys, suggestions, and customer feedback
* Coordination with internal departments for action plans and continuous improvement
* Monitoring of customer service processes and customer experience
* Preparation of reports and administrative follow-up
Required Profile
✔ Experience in customer service, follow-up, or service-related areas
✔ Excellent communication and professional demeanor
✔ Strong organizational and follow-up skills
✔ Appropriate handling of situations and conflict resolution
✔ Emotional intelligence and service-oriented mindset
✔ Goal-oriented work approach and process follow-up capability
✔ Basic/intermediate proficiency in Excel and administrative tools
**Desirable experience in:**
* Automotive dealerships
* After-sales service
* Customer service
* Administrative or operational coordination
We Offer
✅ Base salary plus commissions
✅ Statutory benefits
✅ Job stability
✅ Professional development
✅ Excellent work environment
Salary: $10,000\.00 \- $15,000\.00 per month
Workplace: On-site employment