Description
Job Summary:
We are seeking an Administrative Assistant – After-sales Appointments to manage the after-sales appointment process and ensure an excellent customer service experience in the automotive sector.
Key Highlights:
1. Key administrative role in service appointment management.
2. Opportunity to work in the automotive sector.
3. Focus on customer service and organization.
**Ismo Motors Group**, a leading company in the automotive sector, is currently seeking talent to join its team as an **Administrative Assistant – After-sales Appointments**.
**Job Objective:**
Provide customer support regarding vehicle requirements while maintaining control and management of the after-sales appointment process, ensuring an excellent service experience from the moment the customer arrives.
**Responsibilities:**
* Schedule and confirm service appointments
* Answer phone calls and follow up with customers
* Enter and update information in the system
* Coordinate with the service/after-sales department
* Monitor appointment adherence
* Provide administrative support to the department
**Requirements:**
* Bachelor’s degree in Administration or related field
* Experience in customer service or administrative tasks
* Basic computer and Excel skills
* Excellent communication and organizational skills
* Service-oriented attitude and follow-up capability
**Working Hours:**
* Monday to Friday: 9:00 AM – 6:30 PM (including 1-hour lunch break)
* Saturdays: 9:00 AM – 2:00 PM
**Work Location:**
BYD
Salary: $8,000.00 – $12,000.00 per month
Benefits:
* Employee discount
* Employee referral program
Work Location: On-site employment