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Customer Service - Government Kiosk Jaral del Progreso, Gto.
Leading technological platform company requires personnel for User Support of Transaction Platforms with experience in customer service Work Location: Jaral del Progreso We are seeking a Kiosk Facilitator (Customer Service for Government Procedures) SKILLS: 1. Customer service orientation and service spirit. (Minimum 6 months verifiable and recent experience), MANDATORY, letters of recommendation required. 2. Assertive and empathetic communication. 3. Efficient computer equipment handling. (MANDATORY) 4. Completed high school or incomplete college degree 5. Availability to work rotating shifts (7:30 am to 2:30 pm and 1:30 pm to 8:15 pm) Monday through Sunday with one weekday off 6. Job stability. RESPONSIBILITIES: 1. Provide customer service and guidance to users of electronic government service kiosks for inquiries, procedures, payments, and services. 2. Identify and report major incidents or malfunctions. 3. Complete incident logs. 4. Keep the work area clean and organized. WE OFFER Biweekly net salary $3,800 Biweekly attendance bonus $380 Biweekly grocery vouchers $678 Monthly performance bonus $900 Statutory benefits (IMSS, Fonacot, Infonavit, Sunday premium pay, vacation bonus, vacation time, and Christmas bonus) Job type: Full-time Salary: $9,000.00 - $10,300.00 per month Benefits: * Free uniforms * Grocery vouchers Workplace: On-site
Del Río 839, 38475 Jaral del Progreso, Gto., Mexico
MXN 9,000-10,300/month
Indeed
Preschool Teacher
Gilberto Bosques Saldívar Institute is a private preschool and elementary school located in the municipality of Jaral del Progreso, whose mission is to be an educational community that fosters students with critical thinking and ethical values. Currently, we are seeking to integrate a lead teacher into our team to teach at the preschool level. **Job Objective:** Ensure a learning process aligned with the level of 3-year-old students based on multiple intelligences and individual interests, through an educational practice grounded in the institute's plans, programs, and philosophy. **Responsibilities:** * Diagnose the group to develop effective instructional plans. * Plan and organize the teaching\-learning process periodically, following the curriculum, GBS methodology, adjustments, and the learning needs of the assigned group. * Participate in school technical and internal councils. * Establish a positive and respectful environment in the classroom. * Develop, assign, and implement evaluation methods while maintaining records of student grades. * Foster effective and empathetic communication with parents, as well as lead the delivery of group assessment results. * Participate and collaborate in organizing academic, artistic, and cultural activities sponsored by the institute, and promote responsible student participation in these events. **Academic Requirement:** Degree in preschool education or related field. **Experience:** Minimum of 1 year teaching in front of a class or verifiable professional practice. **Skills:** Leadership, group management, organization, creativity, commitment, empathy, communication, cordiality, teamwork, and adaptability to change. Apply now for this excellent opportunity for growth and professional development! Employment Type: Indefinite term Salary: Starting at $5,000.00 per month Relocation/Commute: * Jaral del Progreso, Gto.: Ability to commute to work without issues or plan to relocate prior to starting employment (Mandatory) Education: * Completed Bachelor's degree (Mandatory) Experience: * two: 1 year (Desirable) Workplace: On-site job
Del Río 839, 38475 Jaral del Progreso, Gto., Mexico
MXN 5,000/month
Talento Mexicano
Customer Experience Supervisor
This position is responsible for leading and developing our customer experience team, ensuring the delivery of exceptional service across all customer touchpoints and after-sales support. The role is essential in fostering customer satisfaction, loyalty, and operational excellence. It is responsible for retaining skilled and trained personnel within the team, ensuring that all efforts to meet customer needs strictly adhere to the Code of Ethics, Safety Standards, Lubrizol’s values, and a firm commitment to a diverse and inclusive work environment. MAIN FUNCTIONS AND RESPONSIBILITIES OF THE POSITION Lead and develop a team of customer experience representatives by establishing clear goals and expectations. Drive continuous process and capability improvements in collaboration with the Center of Excellence (COE); identify and implement enhancements aligned with process maturity objectives. Oversee daily operations to ensure timely and effective resolution of customer inquiries, complaints, and escalations. Collaborate with cross-functional teams to achieve high levels of customer satisfaction, ensuring compliance with internal and global guidelines. Coordinate, monitor, and track all customer orders, deliveries, and invoices to maintain established customer service standards. Support special projects and initiatives designed to enhance the customer experience. Provide guidance to team members to meet business objectives, including coaching, training, and development opportunities to strengthen team capabilities and engagement. Ensure adherence to the Month-End Closing Policy and maintain effective internal controls to guarantee the accuracy of order management transactions. Support the Sales & Operations Planning (SOP) and Sales & Operations Execution (SOE) processes by preparing and presenting requested Customer Experience KPIs, escalation topics, and key data to facilitate informed actions and decisions. Ensure compliance with service standards, the code of ethics, policies, and procedures through regular audits and coaching.
Mexico City
Negotiable Salary
Talento Mexicano
Spanish Translator
Company Profile: Shanghai Yongmaotai Automotive Technology Co., Ltd. is an automotive component manufacturing enterprise headquartered in Shanghai and listed on the Main Board of the Shanghai Stock Exchange. The company has long focused on the research, development, production, and sales of aluminum alloy materials and automotive components, establishing an integrated industrial layout covering "aluminum alloy materials + automotive components." Its products are widely applied in both traditional internal combustion engine vehicles and new energy vehicles, covering engine systems, turbocharging systems, and various automotive structural components. The company has established stable cooperative relationships with numerous domestic and international OEMs and Tier-1 suppliers. To support the company’s overseas production capacity expansion and international development strategy, Yongmaotai plans to officially launch the construction project of its Mexico factory. Due to business development needs, we are now sincerely recruiting one (1) Spanish translator to be stationed permanently in Mexico City. Position Information Position Title: Spanish Translator Nationality Requirement: Chinese citizen Work Location: Mexico City, Mexico Employment Type: Full-time Gender Requirement: Not specified Education Requirement: Associate degree or above Salary Range: RMB 20,000 – 30,000 per month (negotiable) Job Responsibilities 1. Conduct oral and written translation between Chinese and Spanish; 2. Assist Chinese management in communication with local stakeholders; 3. Provide interpretation for meetings and business negotiations; 4. Translate contracts, documents, reports, and other materials; 5. Support cross-cultural communication matters; 6. Perform other related duties. Qualifications Language Proficiency: - Spanish must be proficient enough to serve as a working language; - Holders of DELE B2/C1 or equivalent certification are preferred; - Candidates without formal certification but possessing solid practical experience are also welcome. Experience Requirements: - 2–3 years of relevant experience; - Experience in manufacturing, engineering, or the automotive industry is preferred; - Ability to reside long-term in Mexico. What We Offer - Competitive overseas salary; - International project experience; - Stable development platform; - Complimentary employee apartment in Mexico
Mexico City
Negotiable Salary
Boehringer Ingelheim
Laboratory Coordinator
The Position Coordinate laboratory personnel, ensuring follow-up, support, and review of analysts so that product, material, and raw material analyses—as well as associated necessary activities—are conducted on time and in accordance with the required schedule, and are executed, reported, and reviewed in compliance with Good Manufacturing Practices (GMP), Documentation, and Laboratory regulations and procedures. Duties and Responsibilities Appropriately employ and/or manage the human, material, and financial resources available to the Quality Control laboratory. Ensure that product, material, and raw material analyses are performed on time and correctly, in compliance with scheduling requirements, regulations, and internal procedures. Verify analytical results, ensure their compliance with regulatory requirements, and provide technical support to analysts for resolving physicochemical issues. Develop and update procedures, participate in audits, and ensure data integrity and compliance with Good Laboratory Practices (GLP) and documentation standards. Conduct investigations of Out-of-Specification (OOS), Out-of-Trend (OOT), and Out-of-Expectation (OOE) results, identifying root causes and implementing corrective and preventive actions (CAPA). Execute and track corrective and/or preventive actions arising from deviations, OOS and/or OOT results, laboratory events, audit observations, and change control activities. Actively participate in audits and status alignment meetings; meet departmental performance indicators; and lead staff training, including on-the-job training. Requirements: Mandatory Professionals holding bachelor’s degrees in Chemistry-Biology-related fields, such as Pharmaceutical Chemist-Biologist, Industrial Pharmaceutical Chemist, Chemist-Bacteriologist-Parasitologist, Pharmaceutical Engineer, Biology, or related disciplines. Minimum of 3 years’ experience in a physical, physicochemical, or chemical Quality Control laboratory, performing laboratory analysis, problem resolution, and leadership duties. Specialized laboratory service experience required. Intermediate to advanced level of English proficiency. Desirable Leadership experience. Source:Indeed
Mexico City
Negotiable Salary
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