General Assistant

Job Summary: A Colombian restaurant is seeking a General Assistant to join its team committed to quality and customer satisfaction. Key Highlights: 1
- Desirable experience in food establishments
- Positive work environment

Job Summary: We are seeking a professional for commercial and administrative management, focused on customer service and invoicing, with initiative and proactivity. Key Highlights: 1. Proficiency in Contpaq Commercial software and experience in invoicing. 2. Commercial management and customer service with initiative and proactivity. 3. Price monitoring and complaint resolution to improve service. **Required Profile** * **Commercial Software:** Proficiency in Contpaq Commercial (mandatory). * **Office Tools:** Intermediate proficiency in Microsoft Excel and cloud-based tools (Google Drive). * **Technical Knowledge:** Solid experience in invoicing processes and basic tax regulations. * **Experience:** Proven track record in customer service and commercial management. * **Soft Skills:** Strong sense of initiative, proactivity, assertive communication, conflict resolution, and decision-making. * **Mobility:** Valid driver's license (desirable). **Main Responsibilities** * Prepare and follow up on quotations requested by customers. * Monitor and correctly apply current price lists. * Implement strategies with initiative and proactivity to increase the company's market share and achieve sales targets. * Supervise and execute the plant's full invoicing process, ensuring data reliability. * Organize and back up administrative information for the department using Google Drive and Excel reports. **Customer Service and After-Sales** * Promptly attend to, route, and resolve any customer issues, complaints, or claims. * Evaluate customer satisfaction levels and follow up on feedback to improve service. Salary: $12,000\.00 \- $16,000\.00 per month Work Location: On-site employment

Juan García
Indeed · HR