Description
Job Summary:
We are seeking a professional for commercial and administrative management, focused on customer service and invoicing, with initiative and proactivity.
Key Highlights:
1. Proficiency in Contpaq Commercial software and experience in invoicing.
2. Commercial management and customer service with initiative and proactivity.
3. Price monitoring and complaint resolution to improve service.
**Required Profile**
* **Commercial Software:** Proficiency in Contpaq Commercial (mandatory).
* **Office Tools:** Intermediate proficiency in Microsoft Excel and cloud-based tools (Google Drive).
* **Technical Knowledge:** Solid experience in invoicing processes and basic tax regulations.
* **Experience:** Proven track record in customer service and commercial management.
* **Soft Skills:** Strong sense of initiative, proactivity, assertive communication, conflict resolution, and decision-making.
* **Mobility:** Valid driver's license (desirable).
**Main Responsibilities**
* Prepare and follow up on quotations requested by customers.
* Monitor and correctly apply current price lists.
* Implement strategies with initiative and proactivity to increase the company's market share and achieve sales targets.
* Supervise and execute the plant's full invoicing process, ensuring data reliability.
* Organize and back up administrative information for the department using Google Drive and Excel reports.
**Customer Service and After-Sales**
* Promptly attend to, route, and resolve any customer issues, complaints, or claims.
* Evaluate customer satisfaction levels and follow up on feedback to improve service.
Salary: $12,000\.00 \- $16,000\.00 per month
Work Location: On-site employment