Technical Support Technician

Description

Job Summary: We are seeking a Technical Support Technician to install and configure software, handle support tickets, diagnose system failures, and perform preventive maintenance on systems. Key Highlights: 1. Dynamic role in technical support and system maintenance. 2. Opportunity to work with operating systems and networks. 3. Promotes initiative, organization, and teamwork. A reputable company in the organic food industry is looking for your talent as: **TECHNICAL SUPPORT TECHNICIAN** **JOB PROFILE:** * Education: Technical degree in computer science, networking, or systems engineering * Experience: Minimum 1 year * Knowledge: Operating systems (Windows 11\), Layer 2 and Layer 3 networks, preventive and corrective maintenance, Microsoft 365 and Copilot, switches. **JOB RESPONSIBILITIES:** * Software installation and configuration * Timely handling and resolution of support tickets * Diagnosis of system failures * Printer installation and configuration * Performing preventive maintenance according to the work order schedule * Email account configuration **SKILLS:** * Initiative * Organization * Teamwork **WE OFFER:** * Salary: $16,000 to $18,000 MXN per month * Grocery vouchers: $1,069 MXN per month * Working hours: Monday to Friday, 8:00 AM to 6:00 PM * Medical service / cafeteria * Birthday leave * Vacation bonus: 35% * Work location: **TESISTAN** Employment type: Full-time Salary: $16,000.00 \- $18,000.00 MXN per month Benefits: * Company parking * Option for indefinite-term contract * Life insurance * Discounted cafeteria service * Free uniforms * Grocery vouchers Workplace: On-site employment