Hostess

Description

Job Summary: We are seeking a dynamic and charismatic individual to manage the guest experience at the restaurant—from reservation to farewell—ensuring excellence in service. Key Highlights: 1. Experience in food and beverage service and public relations. 2. Opportunity for professional growth. 3. Ongoing training in service improvement. ### **Join the Princess Hotel family!** **✨** PROFILE: * Age between 30 and 45 * Flexible availability * Excellent personal presentation * Dynamic * Extroverted * Ability to work under pressure * Responsible * Charismatic RESPONSIBILITIES: * Review the daily reservation book and communicate relevant information to the Captain. * Record entries in the logbook regarding occupancy, special guest requests, direct reservations, VIPs and groups for that evening, as well as actual covers. * Answer the restaurant telephone in accordance with established telephone etiquette. * Assist in setting up and opening the restaurant. * Verify cleanliness and condition of menus at the dining area. * Know and, in coordination with the Captain, assign table and station distribution. * Greet and verify guest reservations upon arrival, and escort guests to their tables. * Take orders at the appropriate time. * Bid farewell to guests, thanking them for their visit and addressing their feedback. * Perform administrative and support tasks as requested by the Restaurant Manager / Captain. * Supervise ambient sound, lighting, décor, cleanliness, landscaping, restrooms, and overall appearance of dining areas. * Actively participate in training and development programs assigned by Food & Beverage Management, as well as in continuous improvement initiatives for the department and team. * Promote sales of à la carte food and beverage items (non-package). * Request the daily report to provide information to restaurant staff during the pre-service briefing. KNOWLEDGE: * Food and Beverage Service, Public Relations. * Food and Beverage Hygiene Management Program. * Microsoft Office proficiency. * Advanced English and other languages. WE OFFER: Base Salary Statutory Benefits Savings Fund Staff Transportation Employee Dining Room Professional Growth Good luck with your job search! Thank you