Description
Job Summary:
We are seeking experienced talent in on-site technical support, end-user assistance, hardware/software troubleshooting, and Windows environment administration.
Key Highlights:
1. On-site technical support and end-user assistance
2. Hardware/software troubleshooting
3. Windows environment administration
We are looking for talent with experience in on-site technical support, end-user assistance, hardware/software troubleshooting, and Windows environment administration.
Location: Obregón, \#Veracruz
Work Mode: Hybrid Onsite (2 days Onsite, 3 days Offsite)
Salary: up to $30,000 MXN gross
Employment Type: Full-time payroll \| Permanent position
English Proficiency: Intermediate B2 to Advanced C1 (interview will be conducted in English)
Requirements:
✔ 4\-5 years in IT
✔ 3\+ years in desk-side / desktop support
✔ Support for laptops, desktops, workstations, and printers
✔ Windows 10/11 deployments and configurations
✔ Hardware troubleshooting and component replacement
✔ ITSM, SLAs, MS Office
✔ Knowledge of ITIL
✔ Availability for rotating shifts, including night shifts
We Offer:
Statutory and above-statutory benefits
Savings fund
Meal vouchers
Occupational Health and Safety Management System (SGMM)
Life insurance
Professional development
Apply if your experience matches this vacancy by sending your CV in English \- Spanish: 5531452473
Salary: $25,000\.00 \- $30,000\.00 per month
Benefits:
* Flexible working hours
* Medical expense insurance
* Life insurance
Work Location: Hybrid remote in Veracruz, Ver. (Municipality of Veracruz)