Technical Support Assistant

Description

Position Summary: Avance y Tecnología is seeking an Operational Administrative Support professional to facilitate internal process management, activity coordination, and documentation tracking. Key Highlights: 1. Administrative support to the operations area 2. Internal process management and activity coordination 3. Documentation tracking and task organization **Join our team!** **At Avance y Tecnología, we seek talent like you.** We are the top company in marketing graphic industry supplies nationwide, with 26 branches across the country—and we’re expanding further. **Our mission:** Total customer satisfaction **Position objective:** Provide administrative support to the operations area, facilitating internal process management, activity coordination, and documentation tracking. **Position objective:** Provide administrative support to the operations area, facilitating internal process management, activity coordination, and documentation tracking. **Requirements:** * Intermediate proficiency in MS Office (Excel, Word, Outlook) * Experience supporting internal or external customers * Basic knowledge of administration and logistics * Ability to organize tasks and track progress * Proactivity and solution-oriented mindset **Main responsibilities:** * Supporting scheduling of operational team activities * Recording and tracking inventory movements * Organizing physical and digital files * Handling incoming phone calls and routing requests * Assisting with billing processes and service tracking * Monitoring equipment undergoing maintenance * Supporting internal audits * Supervising order and cleanliness in assigned areas **Benefits:** * Life insurance * Vehicle insurance * Savings fund * Savings box * Minor medical expense program for family members * Free general physician consultations at a private clinic * Optometry services * Dental treatment * Psychological consultation and therapy at preferential rates * Additional year-end bonus days * Extra bonuses * Vacation advance program * Monday to Friday schedule * On-site cafeteria Employment type: Full-time, indefinite-term contract Salary: $11,000.00 - $12,300.00 per month Benefits: * Life insurance Work location: On-site employment