Technical Support

Description

Position Summary: Coordinate and supervise quality assurance in housing delivery, assess defects, and manage repair warranties to ensure customer service. Key Responsibilities: 1. Verify housing delivery quality and assess defects 2. Coordinate visits and supervise warranty repairs 3. Provide feedback to construction team regarding defects **At Ruba, we don’t just build homes—we also build a better workplace for our employees, certified by GPTW as one of the 100 Best Companies to Work For in Mexico.** **We invite you to join our team.** **TECHNICAL SUPPORT SUPERVISOR** **Responsibilities:** * Verify housing delivery quality to SC and customers * Technically assess defect reports * Provide feedback to construction and ETP regarding reported defects * Coordinate customer visits to ensure warranty follow-up * Supervise contractors and the repair process * Receive and approve title deeds for housing units delivered by production **Requirements:** * Architecture or Civil Engineering degree * 4 years of experience in a similar position * Experience supervising mass-housing construction * Experience in customer service, after-sales support, and warranties * Proficiency in Office and Enkontrol * Customer-oriented attitude **We Offer:** * Competitive salary * Benefits exceeding legal requirements * Excellent work environment * Professional development and career growth * Training programs