Maintenance

Description

Position Summary: Responsible for responding to guest repair requests and performing preventive maintenance on tools and equipment. Key Responsibilities: 1. Resolve maintenance issues and perform basic repairs. 2. Perform preventive maintenance on tools and equipment. 3. Ensure compliance with quality expectations and standards. **Additional Information** **Job Number**26040053 **Job Category**Engineering \& Facilities **Location**W Mexico City, Campos Eliseos 252, Mexico City, Edomex, Mexico, 11560 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Respond to and address guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on kitchen tools and equipment and machinery room equipment, including cleaning and lubrication. Conduct visual inspections of tools, equipment, or machinery. Transport equipment (e.g., tools, radios). Identify, locate, and operate all shut-off valves for equipment and all main service disconnect switches for buildings. Maintain a maintenance inventory and request parts and supplies as needed. Communicate daily activities and issues to employees on other shifts using appropriate communication programs and protocols. Demonstrate basic knowledge or aptitude to acquire knowledge in the following areas: air conditioning and refrigeration, electricity, mechanics, plumbing, pneumatic/electronic systems and controls, carpentry and finishing, kitchen equipment, vehicles, energy conservation, and general building operations. Prepare and paint surfaces; perform minor drywall and woodwork repairs; replace light bulbs and air conditioner filters; and thoroughly clean painting or repair areas. Test, diagnose malfunctions, and perform basic repairs on all types of equipment, plumbing (e.g., unclogging toilets and drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replacing switches and outlets, and other guestroom items. Program televisions and perform general maintenance and inventory tasks related to engineering. Use lockout/tagout procedures before performing maintenance work. Perform repairs on interior and exterior landscaping, as well as exterior irrigation systems. Demonstrate basic computer operation skills, including entering air-handling system schedules and adjusting temperatures. Comply with all company safety policies and procedures; report maintenance issues, safety hazards, accidents or injuries; complete safety training and certifications; and properly store flammable materials. Ensure both uniform and personal appearance are neat and professional; maintain confidentiality of property information; and protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and fulfill guest service needs; assist guests with disabilities; and sincerely thank guests. Ensure compliance with quality expectations and standards. Cultivate and maintain positive working relationships with others; support the team in achieving common goals; and listen to and appropriately respond to concerns raised by other employees. Communicate with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing 50 pounds (4.5 kg) or less without assistance, as well as lift heavier weights or perform tasks involving movement without assistance. Climb stairs, service ramps, or ladders. Reach above shoulder height and below knee level, including bending, twisting waist, pulling, and stooping. Enter and locate job-related information using computers. Perform other reasonable job-related duties as requested. DESIRABLE QUALIFICATIONS Education: High school diploma or equivalent General Educational Development (GED) certificate, or vocational/technical training certificate preferred. Related Work Experience: Experience in general maintenance, preparation of interior and exterior surfaces, and painting. Hotel engineering/maintenance experience is highly desirable. Supervisory Experience: Supervisory experience is not required. REQUIRED QUALIFICATIONS License or Certification: Valid driver’s license *At Marriott International, we are committed to offering equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively promote an environment where the diverse backgrounds of our associates are valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or any other characteristic protected by applicable law.* W Hotels’ mission is to awaken curiosity and expand worlds. We are a place to enjoy life. We exist to open doors—and minds. We are constantly inspired by new faces and new experiences. At our core is a harmonious, ever-ready spirit that has made us famous for redefining luxury standards worldwide. The Whatever/Whenever service philosophy is our culture and the service philosophy that brings guests’ passions to life. If you are original, innovative, and always looking toward the possibilities the future holds, you are welcome at W Hotels. By joining W Hotels, you join a portfolio of brands under Marriott International. **You will be** where you can do your best work, **you will begin** fulfilling your purpose, **you will be part** of an incredible global team, and **you will become** the best version of yourself.