School Services Analyst

Description

Position Summary: School Services Analyst responsible for supporting the university community, managing school administration, and maintaining up-to-date academic information. Key Responsibilities: 1. Assistance and follow-up on requests from faculty and students 2. School administrative management and academic information updates 3. Opportunities for professional development and a collaborative work environment **School Services Analyst** School Services Department | Bachelor's Degree Required Universidad Cuauhtémoc Querétaro Campus – Constituyentes Site School Services Department Universidad Cuauhtémoc Querétaro is seeking to hire a **School Services Analyst** to join its team, responsible for supporting the university community, ensuring proper school administrative management, and maintaining accurate and current academic information—contributing to the effective operation of institutional processes. **Position Information** Working Days: * Monday to Friday, 11:00 a.m. to 8:00 p.m. * Saturdays, 9:00 a.m. to 1:00 p.m. ️ Lunch Break: 1 hour Work Location: Constituyentes **Required Academic Profile** * Completed or ongoing Bachelor’s degree in administrative, educational, or related fields **Required Knowledge** Administrative: * Internal customer service (faculty and students) * Organization, control, and safeguarding of school documentation * Updating school administration and control systems * Management of academic files Technological: * Proficiency in Microsoft Office suite * Familiarity with institutional intranet (desirable) * Basic knowledge of ERP systems (Oracle, SIIE, Ellucian, or similar) **Main Responsibilities** * Provide assistance and follow-up on requests from faculty and students * ️ Receive, register, organize, and preserve documents comprising school files * ️ Maintain the school administration and control system up to date * Handle requests related to academic documentation * Support administrative processes within the School Services Department * Essential knowledge of RVOE (Official Recognition of Validity of Studies) * Prior experience in School Services required **Key Competencies** * ✔️ Customer service experience * ✔️ Organizational and procedural structure in administrative processes * ✔️ Proactive and responsible individual * ✔️ Attention to detail and ability to track tasks **We Offer** * Base salary * Statutory benefits * Opportunities for professional development * Collaborative and service-oriented work environment **Join the team that ensures accurate academic and administrative management for our university community.**