EXPORT ASSISTANT

Description

Job Summary: Provide operational and administrative support to the Export Department, ensuring timely follow-up and effective communication with customers/suppliers. Key Highlights: 1. Operational and administrative support for export activities 2. Logistics coordination and international communication 3. Opportunity for professional development and a positive work environment Position: International Sales and Export Assistant Company: Perdura Stone Location: Tlaquepaque, Jalisco (On-site) Experience: 6 months to 1 year English: Intermediate to Advanced (reading, writing, and speaking for follow-up purposes) Employment Type: Full-time \[to be defined] Schedule: 8:00 AM to 5:30 PM **Job Objective** * Provide operational and administrative support to the Export Department, ensuring timely follow-up on quotations, purchase orders, and documentation, as well as effective communication with customers/suppliers to meet delivery deadlines and ensure customer satisfaction. **Responsibilities** * Track quotations, purchase orders, and status of international orders. * Assist in preparing and managing documentation (commercial invoice, packing list, certificates, and forms required per operation). * Coordinate with logistics/warehouse regarding shipment progress, dates, and deliveries. * Communicate with international customers and/or suppliers via email and phone calls in English. * Update databases (customers, pricing, lists) and maintain departmental document control. * Prepare Excel reports (order tracking, shipments, incidents). **4\. Requirements** * Bachelor’s degree in International Business, Foreign Trade, or related field (recent graduate) * 6 months to 1 year of experience in similar roles (follow-up, logistics, commercial support, or order administration). * Intermediate–Advanced English (email writing and follow-up phone calls). * Intermediate Excel skills (filters, tables, basic formulas; pivot tables are desirable). * Preferred: Basic knowledge of logistics and international documentation **Competencies** * Organization and follow-up * Attention to detail * Clear communication * Sense of urgency * Teamwork * Customer service **We Offer** * Meal vouchers * 6% savings fund * Monday to Friday work schedule * Statutory and above-statutory benefits * Funeral assistance * Eyeglass assistance * Professional development opportunities within a major company that fosters a positive work environment. Employment Type: Indefinite-term contract Salary: $15,000.00 MXN per month Work Location: On-site employment