Job Summary: Responsible for providing personalized guest assistance, organizing activities, resolving needs, and enhancing guests' experience during their stay. Key Highlights: 1. Personalized guest assistance 2. Activity organization and need resolution 3. Enhancement of guest experience Job Posting CONCIERGE Location: Bahía de Banderas, Nayarit Company: HOTEL KRYSTAL GRAND NUEVO NAYARIT Posted on April 2, 2026 Valid until May 8, 2026 Net monthly salary $16,000\.00 Apply Reference number: 21104102 Description RESPONSIBLE FOR PROVIDING PERSONALIZED GUEST ASSISTANCE, HELPING GUESTS ORGANIZE ACTIVITIES, RESOLVE NEEDS, AND ENHANCE THEIR EXPERIENCE DURING THEIR STAY. Requirements * Required education level: High school or vocational training * Experience: 1 \- 2 years as a CONCIERGE * Knowledge(s) and tool(s): + KNOWLEDGE OF LOCAL TOURISM AND CITY ATTRACTIONS. + CUSTOMER SERVICE AND ATTENTION SKILLS. * Language(s): + English \- Advanced \- Other * Skill(s) and competency(ies): + Results orientation + Work quality + Critical thinking + Teamwork + Customer orientation * Candidate availability: + No travel required Schedule Some days Full-time 00:00 \- 00:00 Schedule clarification: ROTATING SCHEDULE Functions and activities * RECEIVE AND ATTEND TO GUEST REQUESTS. * MAKE RESERVATIONS FOR RESTAURANTS, TOURS, TRANSPORTATION, OR SHOWS. * HANDLE GUEST COMPLAINTS OR SPECIAL REQUESTS. The company offers * ALL STATUTORY BENEFITS * Indefinite-term employment contract Recruitment process * INTERVIEW \- INTERVIEW SCHEDULED DURING WORK HOURS * Start date of your recruitment process: April 2, 2026 * Recruitment process duration: 1 Week