Collections Officer

Description

Job Summary: We are seeking a Collections Officer to manage and recover customer portfolios, utilizing negotiation and customer communication skills. Key Highlights: 1. Customer portfolio management and recovery 2. Negotiation, persuasion, and customer communication 3. Use of digital platforms in collections management **COLLECTIONS OFFICER** **(Collections and Customer Service)** **Location: COMALCALCO** **ConCrédito, a Gentera Group company, is expanding and looking for your talent,** **Join our team!** **We are a digital company with over 20 years of experience providing financial services to the mass market.** **Objective:** Management and recovery of portfolios from our Businesswomen (Customers) **Requirements:** * Customer service * Collections management * Negotiation, persuasion, and customer communication * Knowledge of and proficiency in using digital platforms * **Motorcycle operation (valid Class D motorcycle license)** * Full-time operational availability. **We Offer:** * Base salary: $8400 * Statutory and above-statutory benefits * Grocery card: 12% — **$1000\.00 MXN per month** (in addition to salary) * Gasoline card * Life insurance * Major medical expense insurance * Savings fund * Christmas bonus (7 days’ salary) * Uncapped biweekly commissions * Work tools **(Mobile phone, Motorcycle, Protective equipment, Uniforms)** * Agreements and discounts with over 250 companies (various services) * Flexible benefits package * Life and career plan * Job stability