Description
**Transport Operations Representative (Track \& Trace)**
Do you have experience in logistics or customer service and are seeking a new professional challenge? This opportunity is for you—join our team in Guadalajara.
**We offer:**
* **Schedule:** Monday to Friday, 1:00 PM\-10:00 PM
* **Base salary:** $15,000 per month
* Productivity bonus
* Statutory benefits
* Major medical expense insurance
* Life insurance
* Dental insurance
* Grocery vouchers
* Punctuality bonus
* Savings fund
* Job stability and career development plan
* Dynamic work environment with a focus on continuous improvement
* Ongoing training
**Key responsibilities:**
✔ Real-time shipment tracking
✔ Customer support via phone, email, and chat
✔ Coordination of pickups and deliveries
✔ Resolution of incidents with carriers and operational teams
✔ Updating reports and service documentation
**Requirements:**
* **Intermediate English, starting from B2 level**
* Prior experience in logistics or customer service (preferred).
* Excellent oral and written communication skills.
* **Residence in Guadalajara**
***Apply through this channel to receive more information.***
Job type: Full-time
Salary: Starting from $15,000\.00 per month
Benefits:
* Salary increases
* Savings account
* Option for an indefinite-term contract
* Life insurance
* Grocery vouchers
Language:
* English (Mandatory)
Workplace: On-site employment