Description
Job Summary:
We are seeking personnel for customer service at the GDL Airport parking facility, performing billing, cash collection, intercom operation, and database management.
Key Highlights:
1. Customer service and cash handling
2. Conflict resolution skills and service-oriented attitude
3. Administrative and billing tasks
Puerta Cero Parking seeks personnel to provide customer service at the GDL Airport parking facility.
* Driving experience and valid driver's license preferred
* Work schedule: one day on, one day off; availability for 12 x 36 shifts — daytime or nighttime shifts assigned according to operational needs
* Completed high school education (verifiable)
* Proficient in Microsoft Office suite
* Basic administrative experience preferred
* Minimum 6 months of customer service and cash handling experience
* Conflict resolution skills and service-oriented attitude
* Easy access to workplace\- GDL Airport
**Some of your responsibilities will include:**
* Issuing parking tickets and performing billing
* Conducting vehicle inventory counts in the parking facility
* Manually collecting payments for lost tickets, either in cash or via POS terminal
* Operating the intercom system to respond to user alerts from Automated Prepaid Units, as well as entrance and exit points of the parking facility
* Creating and maintaining customer records in GAP’s parking database
* Daily coin replenishment and counting in Automated Prepaid Units
* Shift reporting via system and email
**Benefits:**
* Competitive fixed salary
* Statutory benefits
* Grocery vouchers
* Cafeteria subsidy