Collection Manager

Description

Position Summary: Collection Manager responsible for the efficient recovery of overdue portfolios through the implementation and supervision of telephone and bank direct debit collection strategies. Key Highlights: 1. Leadership of high-performance teams in portfolio recovery. 2. Design and implementation of innovative collection strategies. 3. Opportunity for professional growth and development. Collection Manager A financial company specializing in direct lending is seeking a Collection Manager with experience in portfolio recovery and leadership of high-performance teams. **Position Objective** ----------------------- Ensure efficient recovery of overdue portfolios by implementing, supervising, and improving telephone and bank direct debit collection strategies, guaranteeing achievement of departmental goals and performance indicators. **Main Responsibilities** ------------------------- * Supervise and coordinate the operations of the collections department. * Design recovery strategies for direct credit portfolios. * Monitor recovery, delinquency, and productivity indicators. * Manage telephone collections teams. * Supervise bank direct debit collection processes. * Implement operational controls and improvements in recovery processes. * Prepare performance reports and present metrics. * Coordinate preventive and corrective actions to reduce overdue portfolios. * Ensure compliance with internal policies and regulatory guidelines. **Requirements** -------------- * Completed bachelor's degree in Business Administration, Finance, Accounting, or related field. * Minimum of 3 years of managerial experience in collections. * Mandatory experience in direct lending. * Experience managing telephone collections teams. * Knowledge of bank direct debit strategies and portfolio recovery. * Proficiency in KPIs and collection metrics. * Advanced Excel skills and operational tracking tools. * Leadership, negotiation, and results-oriented mindset. **We Offer** ------------- * Competitive salary. * Statutory benefits. * Job stability. * Growth opportunities. * Bonuses for achieving objectives.